Toast Community

rodeak · 09-23-2025

I know that many places only use third party delivery services for their deliveries - but for the ones who still use in house delivery drivers, do you still take phone calls for delivery orders? We stopped taking credit card payments for phone in del...

rodeak · 06-04-2025

Hi all,In the Front of House section, "Order Screen Setup" there is an option, "Send Order After Check is Paid"We would love to enable this for takeout and delivery only. Anyone know if that is an option. When we select this button, it doesn't send ...

rodeak · 08-31-2024

Is there any way to draw and save a few different delivery zone maps? We are in NYC and occasionally have to change our zone due to a parade or a marathon cutting our zone in half. I would love to check off one zone just for the morning without havin...

rodeak · 08-08-2024

We are primarily a dine in restaurant but do a good amount of catering and we are considering using Toast Catering. Has anyone made the change from doing all catering communication through email/phone or contact form, to using Toast Catering and if s...

rodeak · 06-12-2024

I'm sure this has been asked before. When we have items on hold, how do we add something, such as a drink, without sending the entire ticket before we are ready? Another post mentioned "meal pacing" options so perhaps this is a setting. I remember re...

rodeak · 09-25-2025

Thanks for letting me know, I did not know about the Toast Go 3, we'll look into it. Do you know if Toast (or anyone) is looking into ways to prevent chargebacks from online orders? Seems crazy that there's no development on that front for years. We ...

rodeak · 09-05-2024

Thanks for your reply. Good to know. I hope Toast can make it happen. It's tough trying to redraw the map each time. The map tool is not the easiest.

rodeak · 08-31-2024

This is a workaround solution but we delete the auto gratuity after payment if the grat is in cash. Then the servers are just holding the extra cash, which becomes part of their tip pool. Have you found a better solution to having the cash auto gratu...

rodeak · 08-14-2024

Thanks so much, this is really helpful. We currently use the toast invoicing version that we are allowed to use without paying and find it really helpful. Good to know you don't have to enable online ordering right away and we can ease into it if we ...

rodeak · 06-12-2024

Okay I did not have that button (individually hold and send items) enabled, but what about the message on the bottom about course pacing. I do have course pacing enabled but I'm not clear on whether we need it. See below which options we have checked...

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User Activity

Curious how many restaurants have ended phone in deliveries altogether.

Need Help with "Send Order After Check is Paid" button for takeout and delivery

More than one delivery zone?

Thoughts and Experience with Toast Catering?

How to send items without sending everything on hold

Re: Curious how many restaurants have ended phone in deliveries altogether.

Re: More than one delivery zone?

Re: Cash on hand doesn't include cash collected as Auto-Gratuity

Re: Thoughts and Experience with Toast Catering?

Re: How to send items without sending everything on hold