Hi all, Thank you for all of your help over the last few weeks. Ran across another question we can not find. I was wondering if there is a report to show each individual menu item sold and during the hour/time in which it was sold? I can go ticket...
We run a unique operation where tabs are typically started before the guest is seated at a table. While using the Toast Go 2, we do not have the option to transfer the check to a table. You can complete this task on the terminal. Is there a setting w...
So we are having an issue with online orders and the tips disappearing. When the guest picks up the order, and the team member goes to close the check out, they try to transfer the check to their account, but Toast won't let them. It gives an error...
We have been with TOAST for fifteen years (15) months, and it has been a nightmare. Whenever we request an update to our menu to update prices, menu additions, change a category, they screwed up our menu or the agent put us on hold or disconnect the ...
We have had a few orders where someone has ordered 1 candy bar for $1.79 or couple of cookies totalling less than $5. How can we stop folks from ordering such small orders. We basially lose money on these order not to mention the waste of time and ga...
Is it possible to add the table number on the label printer ticket for dine-in orders?I have an Epson L-90 printer for printing drink label. The tickets only display the ticket number, guest name, and order. For dine-in orders, it's difficult to loca...
For the past several months, one of our printers randomly decides to skip printing essential modifiers for our sushi menu items. This is extremely frustrating as the remaining printers print everything fine. A workstation printer by the KDS (as well ...
Hi All!I wanted to share some info I learned this week that may be affecting another restaurant out there!We have DoorDash Integration. Our online ordering/third party delivery is set for a minimum of 20 min prep time with additional rules set for ex...
Hello, I noticed my manager started changing everyone’s time entries to their benefit. Has anyone experienced this ? What would his benefit be ? Get money under the table ?
I'm having a strange issue where certain items aren't sending through to the kitchen. It happens sporadically and seems to only be happening to items under my "pizza" section. For example, I will wring through wings, a salad and a pizza but the pizza...
I have followed the steps to add production items to the menu and then have associated them with the catering menu items. I have added additional items for an order to the kitchen production items, however, when I go to run the prep reports, the onl...
Can folks who are using or have used Toast Delivery Services (TDS) share their experiences? We are based in Silicon Valley here in California, and are thinking about using it.Our intention to use TDS is to 1) save on doordash commissions for large o...
We have our servers tip out our bartender a % of bar sales at the end of the night. With most customers paying with cards, they end up with not enough cash at the end of the night. So far they've been doing IOU's. We are a brand new restaurant and fi...
Our restaurant bills regularly, 10K to 40K on a single check. Private Even Party and we are the host.Multiple servers are running this order. Cocktail orders. Water Orders. Wine bottle service.Each server opens a ticket while the table is in chaos mo...
It would be great to be able to tie default modifiers to a set quantity for modifier inventory tracking / reporting
