Other Payment Options - ACH
Is there a way to accept payment using ACH? I have a military client that is not allowed to pay with Third-Party processing
Forum Posts
Meal Pacing with KDS/Prep Stations
Hi All!I have been using toast at my restaurant for a little over two years now. Recently I've been tasked on elevating the efficiencies in our kitchen with meal pacing (timing) in order to streamline the process, as well as ensure our food is remain...
Loyalty Promotion for 1 Location out of a Whole Group??
So our group of 9 Restaurants has one that we would like to push the brand a little harder for when it comes to the Loyalty/Rewards program. Is there a way to only make an offer for that one specific restaurant without it changing the Loyalty Setup ...
Tip % suggestion on the guest check
Where can I change the suggested tip percentage on the guest check?
having permission to take orders and process payments
How do we assign a host the permission to take an order and process the payment for that order? Currently only a server can perform both of those functions.
Tabs are Automatically Combining when they Should be Separate with Online Ordering from QR Code
We are experiencing an issue with online ordering from the table. It works fine most of the time but has of late started to randomly combine tabs at a table on occasion without anyone doing anything to combine them. This has resulted in customers h...
refund status
Hello, I have made a refund of double charge but the guest is saying that i never got the amount back on her debit card, i am not sure how to check if the amount was actually deposit. can someone advice
Remove automatic discount
tl;dr: Has anyone found a way to remove an automatic discount? We are leveraging discounts to reduce prices of items during happy hour. Example: $3 off appetizers = Fixed $3 discount on these items. Because this is a standing offer at scheduled tim...
Resolved! Managing Server Special Requests
ISSUE: Servers can special request things when putting in an order and not charge for it and the KDS does not show that it was a special request.SOLUTIONS: A) Is there a way to make special requests require a manager approval? B) Is there a way to hi...
Print on completed Production
KDSI'd really like to suggest Toast provides the ability to change print settings from production to the main expo. Specifically, we'd like to see when the Kitchen sells a complete order (from various prep stations) it will generate an auto print of ...
Menu Display Help
We know the menu format runs horizontally as the default, has anyone ever made it view vertically?
Toast Now and Toast Tables
I'm wondering if it's on the development list to better link Toast Now with Toast Tables? Specifically I'd like to be able to view open checks from one of the apps. It's an extremely useful tool. NCR- Aloha has this available through their pulse app....
Resolved! Open a Closed check
I am trying to open a closed check and I do not have a re-open link next to each closed check in my orders detail report. Anybody know why?
Toast No Sales report
Is there a report I can find of all of my non-sales categories, instead of finding out the day after of every item that didn't have a category in a report. I want to run a report of all my current items and find out what sales category they are publi...
Card Swiper
Is anyone else having issues with their card swiper? I've changed mine out 4 times now and feel like Toast is scamming us since they charge more for a keyed CC. They should be obliged to make sure we have a properly functioning swiper before up-charg...
