Toast Community

Report on who transferred to check to another sever

I need to see how many checks are being transferred by each employee does such a report exist 

Kitchen Printer not printing/Jamming

Hello, I have had a problem with 3 printers so far where they just sop printing. Essentially, a ticket gets sent in. It'll print out like half the ticket. Then it will just stop pushing the paper out and act like it trying to print still but does not...

Toast Deposits for reservations..feedback on it

Closing out and tips

Hi, we are ending our 6th month in business and Im concerned that we may not be closing out each day the proper way when it comes to CC tips.  I saw a YouTube video  from 3 years ago and they did it completely different but I also am taking into cons...

Tickets randomly not sending to kitchen

We've been having this issue for a few months. Orders will send to our expo screen but not the kds screen.Seemingly at random, some orders will send only to expo and not to the kds. I've been tracking this issue for a couple of months. Originally I t...

Mixed Messages on TDS switch

We got he pop up on the terminals yesterday saying that we have been switched to uber direct. See attachmentHowever it looks like our TDS delivery orders that went out with DoorDash Drive. Any inisight? Is it changed is it not?If we do get switched t...

Adding a note of "Please allow 2 hours" to certain categories for Toast online ordering

How do I add a note of "Please allow 2 hours" to certain categories for Toast online ordering , like for all of the 9x13 pans.

Longer Guest Display Cable

Has anyone had any luck with a longer cable for the guest display on the 14" Flex and Wedge? I tried using a USB-C extension cable, but it didn't work.

Retail

Hey everyone!I’m wondering if any restaurants sell retail items without using Toast Retail?At our locations, we sell handcrafted coffee mugs, and during the holiday season, we offer a limited edition "Holiday Mug" with a different design and pricing....

Grand Access to all our Locations

Greetings, Team We have eight locations under Sankalp The Teste of India, but when we searched all eight under the location search tab, we were only able to locate three of them—Pittsburgh, Louisville, and Parsippany—the other locations were not foun...

Kiosk Visibility

Hi everyone!We’re looking for a solution for the following challenge:Location A uses a Kiosk for guests to order takeout beverages such as coffees, sodas, iced teas. Location B does not have a Kiosk, but instead offers digital menus at each table for...