When the new POS launched, there were Next Seat and Previous Seat buttons in the upper right corner of the order screen. I don't know if there was an update or something, but the buttons are no longer there. Has anyone else experienced this? Does ...
I've seen this happen twice now where a drunk customer scribble all over the signature box on the handhelds when paying. They get the error message that the signature is to big and it instructs you to press clear. However, there is no clear button an...
Is there a way to put a tablet into a type of training mode for new hires? I have used POS systems before (Aloha, Micros) where you could use a training POS login number and practice ringing in the items, but then the items order wouldn't actually se...
currently i can use promos with online an takeout orders but when i go to check out on the kisok i am having a hard time getting the field on the kisok to show up so i can use promos on the kisok
Feature Request:When we check "don't include hours and pay in labor report" it should not show them in the staff count on Toast Now. I know that the hours and pay are not included but it makes it look like a lot of staff are on.
I am currently looking for a way to group bar items together when the receipt is printed telling them what is ordered. I have done it in the past, but it also groups the same items together on the EXPO and guest checks. Grouping on guest checks/EXPO ...
Hello everyone,I am about a week in a half into learning toast operations as a GM. We are a small cafe and bar coming off of R Power. The way we operate is there is one bartender in charge of a drawer and is responsible for tipping everyone out at ...
We have two bars at our restaurant and we are trying to figure out how to make "tabs" unique to each bar - so it's easier for the bartenders in their bar to keep track of their open tabs without scrolling through tabs from the other bar. If "Bar A"...
We are working with the new POS experience. Servers input items for a table on Toast handheld device and then tap each item to assign a course to it, but they must scroll all the way past all the other assigned modifiers in order to reach the Course ...
Hi!I dug around the community but didn't see any posts related to KDS "sort order". Last I looked into this (probably 2 yrs ago?), there was only one "sort order" allowed on the KDS/EXPO screen, where all tickets appeared in the order which they were...
I keep seeing all these reports and stuff regarding breaks. I have set up break types and everything, but there is no button or option for the employees in the timeclock screen to use these break options. Am i missing something? Does it need to be...
Adding that silly search bar was one of the worst parts of the new update. And the option to remove the search bar doesn't actually work (under UI Options).Has anyone figure out the work around for this? Regardless of the option, the search button ...
About 3 times a week the card readers stop working on our handhelds. I have to go in to the card reader test app to get them to work again. It's ridiculous. Can anyone explain why they keep shutting of and how I can prevent it from happening?
Hi,I'm the new owner of the deli and I'm enrolled in Toast online ordering. Previous owner had a Toast as well (different account) and on Google ad is still his Toast Local. For me in order to add my menu I have to remove his first and I don't know ...
We have very differing opinions regarding online orders with tips. Because of the inconsistency of the number of orders we get on a given shift, we do not have one designated person to handle ALL of the go orders that come in online. Orders might be ...
