Hey Toasters! With this new updated to the backend dashboard it seems to be a little glitchy. It has changed on some of my managers logins but not all and it looks like it is messing with our preset settings. Such as our work week runs Saturday-Frid...
How does clock-outs work, when a power outage happens? As far as tip-outs
Hello,Does anyone know the best way to configure the Kitchen printer to print take-out tickets ONLY and not any Dine-In tickets? I am looking at the item routing settings, but not quite sure if that's even an option to do. We currently implemented Ki...
Spoiler We just set up with Grubhub. Our first few orders cam through and the items didnt show on any of the proper Prep Stations. The ticket shows on expo, but none of my cooks saw anything. Anyone know anything about this? All my menu items ar...
Regarding Sales Cancellation,Our company has set a policy restrictions on sales cancellations. Furthermore, even when a sales cancellation is possible, it doesn't reflect in the numbers on the day of cancellation. Instead, it alters the sales data at...
Hi, I'm having trouble with my kitchen staff seeing the modifier changes on our sandwiches. We are a new restaurant so the tickets/KDS need to show the default modifiers. The support article on default modifiers (https://central.toasttab.com/s/articl...
Has anyone encountered setting up a Tip Pool for the Door Dash drivers specifically so as those tips garnered go to them and not the restaurant. I have created a Tip pool but it lumps all Online Ordering tips into the pool, thus any Door Dash driver ...
Hello! We use Toast and an online ordering partner. We've captured scheduled orders for an event on Monday, but we're looking for a way to prevent all of them from auto-firing to the KDS based on prep time and instead would prefer to manually fire ea...
can i have items be pick up only
Is there a report for employee turnover percentage - I think its critical for our operations
Has anyone been able to figure out an efficient way to get closed checks off of tables with checks that are still open? For example, we had a 35 person party last night with separate checks. At one point in the evening, all but 5 checks were closed o...
The update that rolled out today changed the "all checks" view to match that if the table layout. We have 3 terminals in our building. Only ONE uses the table layout. The others use the quick order. Is there a way to change this back? This update add...
We have decided to use a Prep Station KDS at our Appetizer station. We currently are using the hold feature so we have course pacing off but we have item pacing set to enable item fire by prep time. We do not have prep times set at the item or modifi...
What causes a sequential break in order numbers. For example my order numbers can go 1,2,3,4,7,8,9,12 etcThanks
