01-15-2024 09:46 AM
Hello!
I would like to express my complaint about the impossibility to sign in my Toast Payroll. Firstly, I am unable to log in my account. Then I press ''Forgot password" so to be sent an email in order to fix my account back. Sadly I see the following message: ''An error occurred sending a password reset email request. Please contact support.'' So, I need your help now to gain back access to my payroll account and use it again purposefully. Currently it is essential for me because I need to fill my W-2 Form for tax refund. I worked at a restaurant all season long, and I am reluctant to see my hard work going down the drain.
Looking forward to hearing from you!
Yours faithfully,
Miroslav Varbanov (miro99)
Solved! Go to Solution.
11-05-2024 03:22 PM
You will need to reach out to Toast Payroll for assistance.
• Toast Payroll Support Number: 312-252-7341
• Toast Payroll Support Email: payrollsupport@toasttab.com
Toast Payroll is not a 24hr operation like Toast Support. Their working hours are Monday - Friday 8:30am - 8:00pm EST. If any call or email comes in after that time, it will be answered within 12 business hours.
11-05-2024 01:59 PM
I can't login either. When I hit Forgot Password it tells me I'm getting an email. I never get the email. And No, it isn't in my Spam
11-05-2024 03:22 PM
You will need to reach out to Toast Payroll for assistance.
• Toast Payroll Support Number: 312-252-7341
• Toast Payroll Support Email: payrollsupport@toasttab.com
Toast Payroll is not a 24hr operation like Toast Support. Their working hours are Monday - Friday 8:30am - 8:00pm EST. If any call or email comes in after that time, it will be answered within 12 business hours.