Update: I looked up total gift cards we sold in 2025, it was $1,050. For the year I've paid Toast 50*12 = $600I've already lost more than 50% of my liabiity to toast. I'm not seeing the benefit and already in loss TBH!. Just curious what everyone i ...
To handle a reward system limited to only 3 items while satisfying high-point customers. Restaurant business (Pizza Place, etc.) wants to make our loyalty customers happy and wants to add 7 more items. How can we add and make a marketing for our loya...
I got this email today and enabled it right away. I haven't set up any promo yet. However, I'm still struggling to see the QR code in the print. Has anyone else tried it?Under Takeout and Deliveries.
We keep cash in the drawer but maintain the balance outside of our POS. Our Toast onsight go live agent set up the cash drawer to function as part of the daily operations. In reading about Cash Drawers on Toast Web it sounds as if if we turn off the ...
I have been having issues with processing credit cards that are manually entered. A few have gone through, but most are rejected. Is there something that can be done to solve this issue?
This issue doesn’t occur often, but we recently had an Uber Eats order with items routed to three prep stations. Two stations received their kitchen tickets, but one station never got the print. Unfortunately, we didn’t catch it until the driver was ...
Our monthly went up from $551 to $621. I've been on chat for 2 hours for the agent to tell me that we are being charged for a new tablet but we never ordered a new tablet, or anything for that matter. After 2 hours he says to ask our sales rep for he...
All, Looking for a resource who has subject matter expertise in Toast & XtraChef. We are a new restaurant called Citizens Coffee & Wine Cafe and located in Hempstead, Texas. Our kitchen is a scratch kitchen and we are working to get a handle on our...
How or WHERE can i get one on one tutoring on xtraCHEF? I have exhausted my allotted zoom one on ones and nobody has been helpful at TOAST in my request for One-on-One tutoring. I am willing to PAY but still, no help from Toast. Very frustrating!!
Does anyone have a solution on how to change floor plans for a particular day like Valentine"s Day in which we have primarily 2 tops, therefore adding more tables?Thanks for any advice,Kelly
Hi All,For the last couple holiday seasons, we've run a BOGO gift card promotion. Essentially spend $50 or more on gift cards and get a bonus gift card for the purchaser. This year we've started tracking eGiftcard purchases and have discovered that ...
Hello, I am a restaurant operator running multiple sit-down restaurants on Toast. Very hands-on with pricing, tax setup, and day-to-day front-of-house operations. Been with Toast for around 4 years and seen all the crazy speed of improvements it made...
We use quick orders for all of our orders. Is there (can there) be a text for takeout and a text for deliveries? Ideally one would say, hey your order is ready please come pick upOther would say hey, your delivery will be on the way shortly. Thanks...
We've had multiple customers purchases recently, for 10 & 20 (and more) gift cards. It's a pain to have to enter the value for each card individually, especially when there's a line of customers. It can take a good 10 minutes.Toast: please add a sell...
Is there a way to turn off partial payments acceptance when a guest provides a debit/gift card that does not have adequate funds to cover the entire bill?
