At the moment if one wants to send an individual item on the kDS system, you have touch the screen 3 times. On other KDS systems I have used, you just need to press the individual item. If you make a mistake thereis a 5 sec delay. This speeds things ...
How are fulfillment times on 3rd Party delivery orders such as DoorDash, UberEats, GrubHub calculated? When reviewing our fulfillment times, orders from our integrated 3rd party partners are significantly longer than our in-store orders, however, the...
We are looking to exclude specific menu items from delivery (currently use TDS). Is there a way to do this in Toast?We still wish to sell this item via our online store for PICKUP only. We simply want to exclude it from delivery.Thanks!
we've been approved and have setup the EBT setting in toast and Forage and we still can't seem to get the EBT payments to work. HELPPPPPPpppppppp PLEASE!
Hello Toast World,I am starting a topic in regards to Toast Tables: Experiences. I have begun using the Experience feature for events within the restaurant and have found it is disappointing that customers must book an experience by booking a dining...
We are an assisted service pub, guests order at a central order point but from that point we do full service. When the order goes to the KDS we then deliver a caddy with salt, pepper, napkins and cutlery. On quieter days we won't have someone fixed t...
When our Host assigns a table to a specific server (rotation, not sections) we need to notify the server that they now have a new table. This seems to work if our servers are assigned to a section or specific tables in advance, but not if we are in a...
Every year around the holidays we run a gift card special buy $50 get $10 free. The problem is that some guests will purchase $1,000 in $50 gift cards. The current process requires us to ring in twenty seperate gift cards one at a time. Can we enter ...
Just setting up my new Toast POS and would like to know if the delivery distance threshold for Canadian operators are in miles or can I set them up in kilometers.
Regarding in house delivery.I'm trying to understand delivery fees. Our previous system allowed for an area based delivery fee (one area is $3 and the next area is $4) It is basically based on distance, so, theoretically a distance based option wou...
So my restaurant was open 1/3 and 1/4. I received a deposit on 1/6 for $6.95 missing the actual deposits for sales on 1/3 and 1/4. I called on 1/6/25 and they stated that it was sent on their end and to check with the bank as it was on the banks end....
Hello,I am having trouble setting up my discount promos. We are adding a combo to where if you spend a certain amount or get a regular menu item, you can add on an ice cream for X amount. I have set it up to discount the ice cream added on to the ord...
Here by customer request – Toast Learning Design and Customer Training have partnered to develop a solution that enables restaurant employees to practice using the POS without access to Toast Web or the physical POS! Users can now access hands-on tu...
Is there a way to have menu items sync with my lead forms? The toast chat support keeps explaining to me how to do it, but the features they explain do not work, I still only have date/time and anything I manually add to the lead form based on the li...
is there a way that when a customer calls for a delivery, we enter the address and then google figures out the fee that is charged in my delivery settings? connect google maps and my pos insentially? i have my staff use their phone for mileage cur...
