Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

DoorDash integration Ticket due times

Hi All!I wanted to share some info I learned this week that may be affecting another restaurant out there!We have DoorDash Integration. Our online ordering/third party delivery is set for a minimum of 20 min prep time with additional rules set for ex...

Stealing

Hello, I noticed my manager started changing everyone’s time entries to their benefit. Has anyone experienced this ? What would his benefit be ? Get money under the table ?

Printer Problems

I'm having a strange issue where certain items aren't sending through to the kitchen. It happens sporadically and seems to only be happening to items under my "pizza" section. For example, I will wring through wings, a salad and a pizza but the pizza...

Experiences with Toast Delivery Services?

Can folks who are using or have used Toast Delivery Services (TDS) share their experiences?  We are based in Silicon Valley here in California, and are thinking about using it.Our intention to use TDS is to 1) save on doordash commissions for large o...

bartender tipout from servers

We have our servers tip out our bartender a % of bar sales at the end of the night. With most customers paying with cards, they end up with not enough cash at the end of the night. So far they've been doing IOU's. We are a brand new restaurant and fi...

Full Menu Export or Report Needed

Has anyone come upon, or know how to export an entire menu? Something that includes the Menu, Menu Group, Item Name, Description, and Pricing. I have yet to find anything that remotely resembles this, and it would be very helpful. None of the Menu Re...

Resolved! TOAST Online Order & Pay

I originally had the order and pay system set up to collect a payment each time they order however I want the guest to be able to order and pay as they go or settle at the end however after I made the changes in the system to a tab based set up it wo...

Resolved! Utensil request by 3rd Party Online ordering

With the 3rd Party Online ordering such as Grubhub the customers are prompt if utensils are required.  Prior to integrating with Toast we utilize the tablet, and it states if utensils are required yes/no.  But with Toast we have the orders auto firin...

recurring reservations

Is there a way to make a reservation for a monthly meeting? I have a group that comes in two times a month, and I need to avoid having to put it in each reservation individually.