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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

Return to quick order from tip screen

I am new to the toast family and I have been finding if my customer puts their card on the reader early it goes to the signature and tip page and I wasn't done entering the order. How do I go BACK to the quick order page? Surely I am missing somethin...

XtraChef Prep Recipe Waste

I'm trying to start logging our waste in the inventory section of XtraChef however, I am not able to find any of my prep recipes.  I see in the search filters, I can search for prep recipes, products, invoice items, or all yet only the products show....

drink orders

We have a downstairs party room the terminal and hand held are both assigned to that specific printer. I can print checks no problem but the orders are going to our main bar upstairs. Anyone else experience this before?

Tables

I’m trying to get set up in toast tables. I set the turn time for 75 minutes but it asks how many guests can reserve every 75 minutes, does that mean how many tables or how many individual people can reserve?

Thoughts and Experience with Toast Catering?

We are primarily a dine in restaurant but do a good amount of catering and we are considering using Toast Catering. Has anyone made the change from doing all catering communication through email/phone or contact form, to using Toast Catering and if s...

Resolved! Starting Menu Based on Time of Day

Is it possible to have the system start with a specific menu on screen based on the time of day whenever a server logs in?i.e. when its 8am, the breakfast menu is the default start screen, when its 6pm, the dinner menu is the default start, etc. Appr...

Resolved! Handhelds off Premise

I am bartending an event under my restaurant. This is taking place about 5 miles from our restaurant site. I am wanting to know if I can use our handhelds as payment for this for the day instead of purchasing square or anything like that? I know I wi...

3PO Menus

What is the value in having a 3PO menu?  It seems redundant since third party delivery companies can mark up the menu items on their platforms.

Spashtop Remote Access

Anybody have any luck installing Splashtop on a toast flex terminal? How can I get past toast guardian to allow install? Splashtop is PCI compliant so not really sure why it would block it?

Item Count Screen

Hi there, I am  wondering if it is at all possible to have a way on the login screen where you can quickly see all items on a quantity count? That way servers can quickly look and do not have to toggle between menus to be able to find a count. The wa...

Resolved! chargeback

someone disputed a transaction.  I sent in their signed cc copy with the itemized bill.  I also have her being here on camera irate about our prices when I went over the prices with her.  she said she was taking it from my tip which you can see there...