Resolved! Unfufilled tickets
Is there a way to see tickets that have been sent to the kitchen kds, but haven't been fulfilled by kitchen in the back office of toast?
Forum Posts
Difference of Sales with third party portals (Ubereats, Grubhub etc)
Hi.We are trying to reconcile our sales on TOAST with our third party portals like Grubhub, Ubereats, Fooda etc.. But the amount on TOAST is always different from Third party Portal. Did anyone try to reconcile the amounts? We have already taken into...
Toast website SEO strength
I been using toast for my website for the last 6 months and in regards to profile straight and SEO its very weak, Very disappointing. I shouldn't have to pay an outside company to strengthen my website . Toast really needs to improve this if they wan...
Stacked delivery fees?
Regarding in house delivery.I'm trying to understand delivery fees. Our previous system allowed for an area based delivery fee (one area is $3 and the next area is $4) It is basically based on distance, so, theoretically a distance based option wou...
Resolved! Ship day delivery service with toast
Hey Toast users!We are thinking about trying 'Shipday' delivery. They said they are fully integrated with Toast and a lot of Toast customers use them already. Nothing would change on our end; we would just be able to utilize both Uber and Door Dash...
Resolved! Nightly Credit card manual close out
It would be great if Toast can create a way for us to be able to do preform manual credit card close out remotely!! My previous POS HAD THIS ABILITY . It is very important for my business to receive our deposits in the next morning , and if there is ...
Resolved! Chargebacks
I have a delivery customer that has made several fraudulent chargebacks that we have lost, but I'm considering pressing charges since we know she got the food (it was 5 deliveries to the same house, and my drivers know her by name). Does anyone know ...
Toast Tap, Direct Attach
My Toast Tap, Direct Attach device (self service kiosk) is not processing credit cards via tap or chip. Only swipe works. Any suggestions or similar experiences?Dominic
Service, support, sales, lack of security, honesty and follow through lacking
There have been so many issues with what the sales rep told me (in a meeting that someone else heard, as well), what has happened, the security within toast and ability to get answers that it really shows how poor the company is run. A security breac...
KDS tickets moving to the front on Expo KDS after a prep station bumps the ticket?
When a prep station bumps a ticket, the ticket is moving to the front on the Expo KDS. This is causing issues at our Drive-Thru since the order of the tickets displayed are the orders of the cars in DT. Does anyone know if this can be changed? We are...
St. Patrick’s Day: Simple, Special & Successful: The Impulse Menu Item
What’s the simplest but most effective special you've ever introduced to your guests?I’ll let you in on a secret: Holiday specials can be an operational nightmare or a brilliant move—it’s all about simplicity and anticipation.On St. Patrick’s Day, we...
Entering Orders thru the Website?
Is there a way to post orders thru the Toast web portal?
Toast Delivery Service
Toast Delivery Service and Third party delivery The problem is twofold:1. The issue is when a third-party driver doesn't show up until several minutes or more to pick up an order. Every time this has happened we have delivered the order ourselves (...
Resolved! Taking Screenshots for Employee Manual
Is there a way to take screenshots from our Flex displays so I can assemble a manual for employees? I'd like to be able to show specifics for our menus so new users will feel more comfortable. I know I can just photograph the screen itself, but the g...
Do not send liquor items without order food
We want to avoid to sell liquor TOGO without order some food. Does some way to avoided?
