I need help making my discounts for online ordering and I'm running into several issues. My current promotions are spend a certain subtotal and get a free item. One coupon only.Spend $35 and get Free Egg Rolls (value $4.5)Spend $40 and get Free Crab ...
Hi there I was wondering if anyone knows how or if it is even possible to send a reminder or alert or message to the closeout shift screen when a staff person performs there "Shift Review"?
We have a customer invoice that has a remaining balance after the deposit was paid. However, the event was cancelled within the timeframe that we still offer deposit refund.I want to confirm the steps of the process before I move forward with refundi...
I purchased many toast 2 go handhelds for the staff. However, recently 2 have been dropped and cracked along the case. TOAST does NOT cover damage to the case. I am looking for an OTTER BOX type protective case for the handheld. I do NOT want a p...
Anyone integrated their Relish/Ezcater marketplace into Toast? We are relatively new to Relish and would love to hear other who have done integrations. I do see Otter/Deliverect and believe they do have Toast integrations. It would be awesome if Toas...
When I run a report at 3AM for a business day, for example business day 7/31. When i re-run it on a different day, for example 8/1, the reports are not consistent. Despite the last check being closed at 11:00PM on 7/31.What would be causing this?
After a guest makes a payment on the Toast Go 2 Handheld, is there a way for the device to automatically go back to the pin login screen once the payment confirmation pop-up is closed, or at least require a user pin to be entered to proceed past the ...
Does Toast have a report that shows me sales for an item or category of items over a period of time? I would like to visually see how the sales items change over weeks, months, and years. This will allow me to see seasonal trends, declining items, ...
So here we are again, dealing with the SAME issue that happened in 2022 and 2023 (which ultimately Toast did fix previously.) Guests ordering on UberEats enter "special instructions" like "please write Heather on the sandwich bag" or "please sub tur...
Hi,we price our items for all 3rd party deliveries at ~15% higher than inhouse to offset the huge cost of commissions to them. Its a flat increase across for all 3rd party menus.When we set this up, the on-boarding guy did that price adjustment via s...
I remember a setting when I first was setting up DoorDash that asked if I wanted to add $1.50 to all of my menu items for DoorDash. I cannot seem to find where this setting is anywhere. Can anyone help?
The question: how do I VIEW ALL items NOT in any active menu.So, it seems I finally understand "Add Existing", "Copy Existing", "Deep Copy". Finally comprehend this.So, now I am looking at "item database". YIKES!!! Let's look at item: Avocado - a ver...
Can Toast automate allocation of tips to those who initiate the order, regardless of who closes the order? The default set up is to assign the tip to whoever closes the check. The following scenarios create challenges:When a guest has a drink at the ...
Is there a timeline for this solution?It was mentioned while I was originally signing up my business and I was excited to share this with other venues like mine who were looking for a new pos solution with features like this one.
servers cant select modifiers after selecting an entree. i had re-synched data and rebooted and it still keeps happening
