Just wanted to share an unfortunate experience. We were very excited to purchase a new barcode scanners. This was a first for our restaurant but we thought this Barcode Scanner was ultimately going to be a huge help for our teams. Before purchasing,...
Hi Toast Users!When sending Food Items to kitchen prep stations, we want full tickets to print at a station IF that station has an item on the ticket. For clarity, if the Grill Station makes all my steaks and my Appy Station makes all appetizers, if...
We recently added toast online ordering. I received an e-mail with instructions on adding the toast online order button to my webpage and facebook page as well as adding the download toast local app icon. I can't seem to accomplish either of these ...
Does anyone else have this problem? When I do a reorder from what a customer ordered last time, the new ticket is populated with the items but when I finish taking the order it doesn't go to the Kitchen Display Screen.
Hi, we use production items for the restaurant so the line knows how many portions for specific items are needed. We also execute caterings so we have a menu and separate items set up for Catering. When we first set toast up we had help and productio...
Does anyone know when Toast decided to move their tech support out of the US to the Philippines? We've been with Toast for 8 years. Did anyone receive notification from Toast saying they were moving their tech support out of the US....If you want ...
I operate a movie and music venue and need to be able to sell tickets both online and in person. Wondering if Toast can do that? Would be similar to selling merch, with inventory being tracked.
I have a few employees whom I have added Job Permissions, (was a server added cook) but when they log in they aren't able to select the cook option. I have deselected it and reselected it and nothing is working. Ideas?
Is there anyway to put a dollar amount cap on a fixed percent discount?I have looked into the discount configuration and the only min/max setting is for the check value and not the discount itself. For example, if we have a 50% employee discount, is ...
Hello, Would it be possible for the Customer Notes box - currently visible only within the customer profile - to also appear under Customer Details when creating an catering order?When viewing a customer’s profile, there is a Customer Notes section w...
Good Morning,We are in the process of building our team as well as our processes and procedures. I wanted to ask - for those of you in high volume where your servers are making great money. How to you process tips? Do you cash out all tips at the end...
I just switched our restaurant to KDS screens in our quick service restaurant and was so excited about production item counts and how they could create massive efficiencies for our kitchen. Unfortunately we cannot rely on production item counts to up...
Good day! Currently, when we ring in private events, we are rining generic items to get the amount owed, which is good for the guest. However, it doesn't allow us to account for the actual food and LBW sales. Any great solution to this, where we c...
In my diner we have an al a carte menu as well as a basket menu. Say i have an a la carte cheese burger, and a cheese burger basket, is there a way i can ensure that those two items are interconnected? As if i run out of burgers i could mark one burg...
We have a bakery where all items up front are made the night before to be put in our display cases. We also have online orderings for specialty items (cakes, mostly) as well as wholesale. Right now my KDS is set up to be the only screen that receives...
