03-27-2023 09:18 AM
Hello,
We are using the Toast TLP400 label printer for the first time. However, after each print it feeds about a foot of the roll after, wasting a bunch of label paper. I also have to hit the feed button each time as it has the blinking red light on the error indicator each time it prints something.
How do I set the calibration options to get it to feed the paper properly without erroring out? There was no documentation included with the printer other than a small card on how to identify the printer in Toast.
I can't locate any documentation on calibrating the printer.
03-27-2023 10:27 AM
I don't have any first hand experience with the label printer but there are several help articles avalable including setting up & troubleshooting
03-27-2023 11:29 AM
Hell @coneybri after running through the printer troubleshooting if you have further questions feel free to reach out! Also if you figure out what fixed the issue could you come back here and post the resolution for the next person?
03-29-2023 07:39 AM
Thanks Rob, will do. We will be some troubleshooting onsite today with it.
03-29-2023 04:58 PM
Perfect, let me know how I can help!