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How to calibrate the Toast TLP400 printer?

Hello,

We are using the Toast TLP400 label printer for the first time.  However, after each print it feeds about a foot of the roll after, wasting a bunch of label paper.  I also have to hit the feed button each time as it has the blinking red light on the error indicator each time it prints something.  
How do I set the calibration options to get it to feed the paper properly without erroring out?  There was no documentation included with the printer other than a small card on how to identify the printer in Toast.
I can't locate any documentation on calibrating the printer.

9 REPLIES 9

rcmck
Dessert I

I don't have any first hand experience with the label printer but there are several help articles avalable including setting up & troubleshooting

Hell @coneybri after running through the printer troubleshooting if you have further questions feel free to reach out! Also if you figure out what fixed the issue could you come back here and post the resolution for the next person? 



Robert Anderson, Community Manager
Toast

Thanks Rob, will do.  We will be some troubleshooting onsite today with it.

Perfect, let me know how I can help!



Robert Anderson, Community Manager
Toast