3 weeks ago
We have a prep station KDS for the barista to make drinks from and another prep station KDS to run the drinks from. The barista makes the drinks and the order gets fulfilled on the other screen when someone takes the drinks to the table. The baristas would like to fulfill their orders after they finish making the drinks without it being removed from the drink runner screen. Is this possible?
2 weeks ago
Is the runner screen set to be an expediter or the same prep station as the barista screen?
2 weeks ago
It’s set as the same prep station as the barista. It was showing the whole order (drinks and food) when I set it as expo
2 weeks ago
Ok, how does food get routed? Does it go to another KDS or printer? If it doesn't need to go to an expo screen or expo printed ticket you could uncheck send to expo for food prep station. Then set the runner to expediter and food won't show up. If that is not an option you could create a second prep station for drink runner and route drinks to that prep station as well, then just make sure that individual prep station fulfillment is turned on.