I have been contacting toast for week about a MAJOR disconnect with ubereats integration. Ubereats orders not being accepted by TOAST POS, So today, I found out that a ticket to escalate the issue has not been created. For four weeks, this issue has been ignored. What the heck is going on with toast? I an document hundreds of dollars of ubereats sales that have been not accepted by toast and many many more potential sales lost from ubereats because that system will pause orders when there are toast cancellation. a double whammy!!!!
i am paying an uber intergration fee and a monthly toast subscription fee and my calls for assistance are ignored???? more than ignored, I have been lied to by many toast support people. what kind of company is this?
