Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Receipt Printer through Wi-Fi

Post hurricane Milton, we lost our tiki bar on the beach next to our restaurant.  While it is getting rebuilt, we moved a mobile bar to its location to sell drinks from.  My idea was to put a Toast POS terminal in there, connected to Wi-Fi to ring in...

Resolved! Toast Web Audit

Is there a way to see who and when updates are made, that don't require publishing? Looking for a way to see when a job is added and payrates are changed, for employees.

Tipping Options

Hi, is there a way to customize the way the tip option displays on the POS that the customer sees? Would like to enable tipping w/o the customer going through tipping prompts and w/o being compelled to tip. Please advise. Thanks  

Toast handheld troubleshooting

Hello, I am looking to put together a toast handheld troubleshooting document for my restaurant. Does anyone have one they have already created to save me some time? Looking for a step by step process or bullet point kind of format. any help would be...

Gift cards covering service fee

We currently add a mandatory 20% service fee to all in house orders.If a guest pays with a gift card, the gift card automatically applies to the service fee as well as the rest of the check. Our policy is that the guest must pay for the service fee o...

Kitchen Ticket Length

  We use old school printed tickets in our kitchen. Frequently we have issues with ridiculously long ticket length.It typically happens with online orders- example a customer orders 30 meals and it ALL PRINTS ON ONE EXTREMLY LONG TICKET.  I had a tic...

Chargebacks (again)

Just lost our 5th chargeback in a row. 4 of them were contactless or chip with a signed receipt. 1 of those was one of our employees and the card company automatically lowered his tip to 25%. The 5th one was a walk out on a pre-authorized tab. It is ...

Resolved! Toast Tables-Employees

Hello! I was wondering if anyone could point me in the direction of how to ensure my BOH employees do not appear in Toast Tables. Even though they do not have FOH permissions, they still appear on Toast Tables as an employee eligible for a section/ta...

Resolved! Forgot password error

Hello!I would like to express my complaint about the impossibility to sign in my Toast Payroll. Firstly, I am unable to log in my account. Then I press ''Forgot password" so to be sent an email in order to fix my account back. Sadly I see the followi...

Online Orders printing in batches

Hi There, I am looking for insight into a minor issue we are finding with out auto-fire device for online orders. Normally the ASAP orders fire just fine, and print out right away. However, seemingly at random, we will get a batch of 6 orders printin...