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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Installing KDS

Hello!   I need to install my KDS in a very hot part of my kitchen directly next to a flat top grill and over a toaster.  Has anyone done this? 

Employee Reward Point Abuse

I have searched extensively and I have not been able to find anything on Employee Abuse with Loyalty Rewards points. Recently, over the last several months I have noticed reward points have been out of control in redemption. So I decided to dig in an...

Resolved! Ship day delivery service with toast

Hey Toast users!We are thinking about trying 'Shipday' delivery.  They said they are fully integrated with Toast and a lot of Toast customers use them already.  Nothing would change on our end; we would just be able to utilize both Uber and Door Dash...

KT | Soup III
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Resolved! Menu Availability

Hi everyone,We’re working on a new menu tailored for commuters, especially since we have a few locations near train stations. We plan to promote this menu through our branded mobile app and offer a promo code for customers who order from it. The menu...

Large tips manager override

There used to be a setting in UI settings for tipping that required a manager override for large tips. For example we had it set something like over $20 and mor that 100% of the check required a manager override. Recently we had a large tip that didn...

Features Request: Discount Max/Mins

I'm trying to add a Cash Discount where servers can add an Open $ Off discount to checks and round down the cents to the nearest dollar, but would like to add a discount where any server can add it, but there is a maximum amount. In this case it woul...

Disabling "Special Request"

I am looking to disable / remove the "Special Request" option on most of my modifier groups, I would like to keep it on a few of the groups but am looking to eliminate it where possible.  Is this an option?Thanks in advance!

What does Website View-Only mean?

I would like to display a menu on my website that isn't purchasable (i.e. a current draft menu but I don't want people to be able to order online). I added a new "Draft" Menu and selected Website View-Only but nothing appears when I try to add a Menu...

Resolved! Surcharging Fee to Catering?

Does surcharging apply to catering orders?We have started surcharging but still has $4500 in credit card fees in one month. How can I reduce this amount even more? What actions do I need to take?

How to Save order to Send to KDS Later

I'm new with using the KDS and need some help with using it.  Basically, I want to know if there is an easy way to take a phone order and then save it so I can send it to the KDS at a time that I decide.We have our own delivery drivers and what I'm l...

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