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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

Celebrating Valentine's Day

Celebrating Valentine’s Day at Community Taproom! Holidays are the perfect opportunity to create memorable experiences for our guests, and Valentine’s Day is no exception. To make the most of these special occasions, we follow a tried and true method...

Resolved! Sub-Out items going to a Specific Printer

So, our Salads are set to send to a specific printer in the kitchen for the Salad Prep Station.  That works great; however, when a customer wants to sub out---say french fries for a salad in one of our Sandwiches items  (where fries come with it), th...

Resolved! Paid In's

Hi,Sometimes we have employees that will purchase something from the restaurant ( ie: bottle of wine or uncooked food) that we charge wholesale, and do not have a "check" to close.  We have always been able to do a "paid in" with other systems.anybod...

Kiosk issues

We just purchased a kiosk and have been trying to get it to work for 3 months now. Support is no help and they just tell me to do the same thing over and over which doesn't work. The kiosk will not accept tap, apple pay it only accepts swipe. When i ...

New Account

Hi there, I had an existing account with my old job and need to access Toast for my new job but since I have the same email address it is only allowing me to access my old account.  any way to erase/delete the old and add the new? or do i need a new ...

Toast Delivery

 I use the " Toast Delivery" Option which is great but the the flaw is that I am unable to take orders over the phone.My solution currently is that i stopped the Toast Delivery Feature and use an integration that allows me to push my delivery's to Do...

tips

One of my girls clocked out yesterday, without getting her tips,They are not showing up today ?  HELP Please

New to Toast, Having trouble splitting our tips

We recently switched over to toast and are having trouble understanding the cash drawers and tips outs with the way we pool tips. For background, we used pool tips by simply collecting cash tips in a bucket, then look at a report that told us what th...

Gift Card

Is there a way to enter physical gift cards without doing a purchase of the gift card?  we want to do giveaways of gift cards but do not see a way to enter a gift card with no income.

Creating and using Prep Lists using toast

I'm new to Toast.  Is there some feature within Toast that will help create a daily prep sheet.  I would like to have Pars based on prior use and have the Prep personnel enter into the system what they prepped for the day.  Going forward it would be ...

How to highlight your menu’s star items

  Hey Community! We’re excited to share our new YouTube video on highlighting your “Star” items — those menu choices that are both highly profitable and incredibly popular. To get the most out of these menu items, make sure they’re fro...

Rob | Community Manager
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More than one delivery zone?

Is there any way to draw and save a few different delivery zone maps? We are in NYC and occasionally have to change our zone due to a parade or a marathon cutting our zone in half. I would love to check off one zone just for the morning without havin...