Hello, I'm hoping someone here has run into this and has a fix. We are having a recurring issue with future-dated delivery orders. When a customer orders an order for a future date and leaves a tip, the tip is attached to the order takers shift revie...
Does any one else have the same problem of orders (tickets) no getting to the right KDS ? or showing up in the pre station but not on the expo even though they a set up to go to expo ? Try already rebooting, reinstalling changing cables changing swit...
Hey, I need info on host tablet operations.
I could have sworn modifiers were excluded from Discounts, but I just did a test and it's still being included.I created a discount of 10% off a specific item.There is a promo code set.Then I went to the item's modifiers and selected the "cannot be d...
When we mark a Catering & Events order as paid, sometimes the payment gets recorded at the time it's processed and other times it gets recorded at midnight (manual payments like cash, check; credit card payments did not have this issue). This is pro...
TO SET UP AN OFFSITE FOOD TRUCK, WHAT DO I NEED TO OPERATE? I ASSUME A HANDHELD, BUT DO I NEED A KDS? DOES THE HANDHELD COME WITH A PRINTER? THE SETUP WOULD BE A CASHIER TAKING ORDERS INSIDE OF THE SITE, SENDING ORDERS TO AN OUTSIDE FOOD TRUCK. IS T...
Our Catering Online orders are showing up in the Catering page with their correct order numbers (#440, #441, etc), but they are assigned Order #1 when they show up on our KDS screens. This leads to confusion and duplication when orders are assigned o...
Does anyone know how to set up a tiered loyalty program where guests can unlock higher rewards as they move up through each level? Is there a way to accomplish this?
Hi Everyone,Has anyone picked up the new Toast Go 3? Would love to hear anyone's reviews on it so far.Best,Brian
Hello, We operate in Texas, which does not require a number to be issued on tax exempt certificates. However, Toast requires a number when ringing up an order as tax exempt.How can we bypass the number requirement?
Currently, time-specific blocks are only available through the Toast Tables app. It would be a great help for our office team who book private events and reservations using the website to have access to this function there as well.
Hello!I am having an issue with schedule enforcement. We need to make it so employees cannot clock in more than 15 minutes before their shifts start. We have schedule enforcement set up on Toast for the desired timeline - I used my desktop to set it ...
Hi,I have a dine in area, a delivery service station and a take out service station.I would like an expediter printer to- print dine in expediter tickets to the restaurant printer- Delivery expo tickets to the delivery station- Take Out Expo ticket t...
Hi everyone,I’m using Toast POS QR codes for my beer menu, and I’m wondering if there’s a way to customize the layout a bit. SpecificallyCan I add divider bars or section headers (for example, to separate draft beers from cans or bottles)?Is there an...
Hello I was wondering if I got the catering and events package would I be able to control how the gigs come in? The reason I ask is because it takes 3 days for me to marinate and smoke my meats and I want to know if I can set a limit of time in advan...
