Ubereats orders NOT being accepted by Toast POS. I have worked with ubereats extensively, toast cant figure it out! cancelled orders amounting to hundred/ thousands of uncaptured sales. i've been taking a real hit to my bottom line because Toast/ubereats integration is still in BETA! ubereats did some digging and found that toast has been canceling orders because items not available. this is ridiculous. the toast system is not in sync with ubereats menu. please fix this asap!
In addition to lost sales, ubereats then pauses online ordering for your restaurant automatically. JEEESH! talk about double penalties on top of paying TOAST a subscription fee for this mess!!!!!! i expect some compensation for this mess. Support doesn't know how to fix. this has been going on for week, probably months, if I do a deep dive.
see proof below:i wasnt able to upload more than 1 image
