Meal Pacing & Servers Holding Items

[davidcantrell]

Servers can't hold items and then send another round of drinks, everything that was on hold will send.  

I have meal pacing turned on (because it works for our kitchen) 

Why is the hold button such a pain in the neck? Please help

[davidcantrell]

I don't understand why Toast does not have this either.  What is the point of the hold button if you cannot truly hold it.  

And if you have meal pacing enabled then servers cannot hold courses from handhelds.  It's ridiculous

[mikeciancio]

Did you find a work around for this? I just installed a KDS, and I am running into that issue right now as I am setting up.