03-09-2024 12:15 PM
We are a tiki bar/restaurant on the water. We have toast Mobile Order and Pay for our boat slips and various chairs throughout our restaurant so that guest can order for themselves in these areas with servers helping this process. The issue were running into is an affective way to distinguish these tickets from others. We generally plate boat slip and chair food as to go food for ease of consumption in these areas. The issue is when these tickets ring into the kitchen the only way for them to know it is at one of these dining areas is by table number. Is there a way to treat these orders as a dining option that acts as take out so that these orders can be defaulted to highlight in the kitchen as take out orders do? If not is there any way to draw more attention to these tickets so the cooks know to plate them differently?
Thanks!
03-09-2024 08:19 PM
A dining option with dine in behavior is required. Do you use a separate menu for mobile order and pay?
07-16-2024 08:24 PM
I use a separate menu that is a copy of our reg menu but just reduced. I trued setting the dining option for mobile order and pay to takeout which would suffice but it then changes all tickets to take out
04-29-2024 01:42 PM
We have the same issue. Our mobile Order and Pay menu is different than our dine in menu and the team knows to plate it differently for those tables versus the dine in tables. We should have an option to choose a different dining option for these types of transactions.
04-29-2024 02:29 PM
This would be a feature request at this time, but you can create a new menu for Order and Pay, to help better tell the difference between the two.