Our cafe has 1 flex 14 with an additional screen to monitor orders. We have 1 cash drawer, 1 receipt printer for guests and 1 label printer for orders. We just got another wired tp200 label printer to have in the kitchen. This printer is hooked up to the same internet via Ethernet. Does it need to connect via usb c to the main terminal? If so I don’t see any additional ports available. Can I use a usbc splitter?
Sorry, I misunderstood your original post. Can you confirm the make and model of the printer (you mentioned a label printer but also a tp200 which is a receipt printer) Also did you buy through toast shop or somewhere else?
All 3 printers are tp200's. Out of the 2 active ones, 1 is used just for guest receipts and the other is for order labels. The 3rd is what we would like to have in the kitchen for food orders.
Can you print a test from the new printer, turn the printer off, press and hold power and feed button at same time until a slip prints. Can you share a picture of the communication interface section of that printout.
