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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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EBT Payments

we've been approved and have setup the EBT setting in toast and Forage and we still can't seem to get the EBT payments to work. HELPPPPPPpppppppp PLEASE!

Cutlery Delivery

We are an assisted service pub, guests order at a central order point but from that point we do full service. When the order goes to the KDS we then deliver a caddy with salt, pepper, napkins and cutlery. On quieter days we won't have someone fixed t...

Stacked delivery fees?

Regarding in house delivery.I'm trying to understand delivery fees.  Our previous system allowed for an area based delivery fee (one area is $3 and the next area is $4)  It is basically based on distance, so, theoretically a distance based option wou...

toast failed to pay sales

So my restaurant was open 1/3 and 1/4. I received a deposit on 1/6 for $6.95 missing the actual deposits for sales on 1/3 and 1/4. I called on 1/6/25 and they stated that it was sent on their end and to check with the bank as it was on the banks end....

Resolved! discount

Hello,I am having trouble setting up my discount promos. We are adding a combo to where if you spend a certain amount or get a regular menu item, you can add on an ice cream for X amount. I have set it up to discount the ice cream added on to the ord...

Practice POS functions at anytime!

Here by customer request – Toast Learning Design and Customer Training have partnered to develop a solution that enables restaurant employees to practice using the POS without access to Toast Web or the physical POS!  Users can now access hands-on tu...

Catering Lead forms

Is there a way to have menu items sync with my lead forms? The toast chat support keeps explaining to me how to do it, but the features they explain do not work, I still only have date/time and anything I manually add to the lead form based on the li...

delivery address

is there a way that when a customer calls for a delivery,  we enter the address and then google figures out the fee that is charged in my delivery settings?  connect google maps and my pos insentially?  i have my staff use their phone for mileage cur...

Toast Text To Pay

Hello!Has anyone using Text To Pay had success with having the orders route directly to the kitchen (KDS & Printer) once the customer has paid? When we joined Toast earlier this year in January, Text To Pay was promoted as an alternative to taking pa...

Scan QR codes on Toast Gift Cards

Here's an issue that Toast Customer Care is having trouble with, so I wanted to see if anyone else is using Toast gift cards. We were successfully issuing cards and scanning them for payment using the barcode scanner and the QR codes on the cards. Th...

Epson L90 1.5x3 label misaligned

We recently installed an Epson TM-L90 label printer to use for labeling our drinks. We chose the 1.5x3 small vertical label size, however it looks like the printing area is misaligned. There is a huge amount of space on the left of the label, and the...

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