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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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New to Toast, Having trouble splitting our tips

We recently switched over to toast and are having trouble understanding the cash drawers and tips outs with the way we pool tips. For background, we used pool tips by simply collecting cash tips in a bucket, then look at a report that told us what th...

Gift Card

Is there a way to enter physical gift cards without doing a purchase of the gift card?  we want to do giveaways of gift cards but do not see a way to enter a gift card with no income.

Creating and using Prep Lists using toast

I'm new to Toast.  Is there some feature within Toast that will help create a daily prep sheet.  I would like to have Pars based on prior use and have the Prep personnel enter into the system what they prepped for the day.  Going forward it would be ...

How to highlight your menu’s star items

  Hey Community! We’re excited to share our new YouTube video on highlighting your “Star” items — those menu choices that are both highly profitable and incredibly popular. To get the most out of these menu items, make sure they’re fro...

Rob | Community Manager
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More than one delivery zone?

Is there any way to draw and save a few different delivery zone maps? We are in NYC and occasionally have to change our zone due to a parade or a marathon cutting our zone in half. I would love to check off one zone just for the morning without havin...

Resolved! Taking Phone Orders Remotely

Anyone have ideas for how to have a remote staffer take phone orders and send the order to our POS in the restaurant? I'm imagining an experience where the customer calls the restaurant, and when they say they'd like to order by phone, we forward the...

Log In screen

I am try to fix the log in screen so  after the employee sends each order in to be prepared it takes then back to where they have to put in their access code. I am wanting them to always have to put in their code so they can’t work under anyone code 

BOGO issue

I want to do a ‘buy 2 entrees, get $5 off an appetizer.  But, here is the situation. ‘Entrees’ is a word used to give the customer an idea what they can get that will apply. In actuality I want to give the discount if 2 from ‘fried rice’ group or 2 f...

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