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New Uber Eats integration expanded delivery radius vs Doordash Integration?

flyfish66
Soup III

yesterday - last edited yesterday

For the new Toast Uber Eats integration I believe I saw a notice come in saying that it would offer an expanded delivery radius.

Is this true?

Currently our Doordash integration is limited to 5 miles.

I know switching to using own drivers is a solution to delivery radius, but that can be costly to store or to customer if cost is passed on to them.

Here  is what I received from "What's New at Toast":

"An Uber good partnership to unlock more savings and a larger network.We announced a new integration between Toast Delivery Services and Uber Direct to allow restaurants across the U.S. to save on delivery fees, expand delivery radius, and leverage Uber's extensive delivery network to offer local delivery of orders made by phone and through Toast digital ordering channels, including Online Ordering, Branded Mobile App, and the Local by Toast app"

 

 

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6 REPLIES 6

Rob
Community Manager
Community Manager
In response to flyfish66

yesterday - last edited yesterday

Sorry for the confusion around these changes; based on the info I could find, here are the answers to your questions:
 

  • DoorDash Drive and Uber Direct are different providers; you can choose which one you want to use via Takeout & Delivery. Uber Direct's delivery radius is 8 miles,s and DoorDash Drive is the 10 miles you have listed; for more info about these, check this article Toast Delivery Services® FAQ
     
  •  Uber Eats Checked Off: Do you mean Uber Direct? If so, we sent out some emails stating that locations would automatically be switched to Uber Direct; if you would like to continue using DoorDash, you can change it from the menu you have shown. 
     
  • DoorDash Direct and DoorDash through TDS are separate services. DoorDash Direct is a third-party ordering service, while TDS uses DoorDash or Uber Direct for delivery from Toast Online Ordering.




Robert Anderson, Community Manager
Toast
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flyfish66
Soup III
In response to Rob

yesterday

Yes understood. Thanks

To clarify in your third bullet point: while TDS uses DoorDash. Here you are referring to Door Dash Drive correct? as is listed in the "Select your Your Delivery Provider" in Takeout/Delivery. 

Difference Between DoorDash Direct and DoorDash through TDS: DoorDash Direct and DoorDash through TDS are separate services. DoorDash Direct is a third-party ordering service, while TDS uses DoorDash or Uber Direct for delivery from Toast Online Ordering.

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