06-16-2024 12:57 PM
I am trying to open a closed check and I do not have a re-open link next to each closed check in my orders detail report. Anybody know why?
Solved! Go to Solution.
06-16-2024 01:21 PM
There isn't a link on the order details view, if you go to orders tab and click on the check you will see the link there, or under find/refund check.
06-16-2024 01:21 PM
There isn't a link on the order details view, if you go to orders tab and click on the check you will see the link there, or under find/refund check.
06-16-2024 01:50 PM
Thank you, thats not what the toast article says. It tells you to go to order details tab.
06-20-2024 10:28 AM - edited 06-20-2024 10:33 AM
Hi @Elandry, could you link the Toast article here? I can send it to my team for review so the correct information is documented in the article. EDIT:I found the article. It states that the link is in the Orders report, not the Order Details view. Sorry about the confusion!
https://doc.toasttab.com/doc/platformguide/platformOrdersReopening.html