07-29-2023 11:02 AM
When we have someone add a special request to an item sent to the kitchen, it isn't showing up on the prep station with the item. They can see all other modifiers on that item except the special request. How can I fix this?
08-07-2023 11:25 AM
Hi @JesseQ, if possible, could you take pictures of the issue? I will contact you through DM's to confirm the restaurant location and escalate this to care!