We have run into an issue where a table wants to use one form of payment with a set amount and then split the rest of the bill evenly amoung other payments.
For example, On a $100 check a guest want to use a $50 gift card first, then split the rest with three credit cards. The server runs the gift card first, then uses the split funtion to automate the three way split. It should read as $16.66 per card, but instead it shows $33.33. The system is still calculating off of the original total, not the remaining balance.
If the first payment is cash, the calculation works. I'm guessing because its only an authorization, the sytem is ignoring the applied payment? Has anyone else seen this?
