Bottom line, we lost 6 out of 8 chargebacks. But even an EMV one? That is hilarious.Chat seems to think there is *ALWAYS* a REASON code. But Toast decides not to pass it to us. (Not sure if that is a true statement). A "CUSTOMER DISPTES" means Toast ...
When we mark a Catering & Events order as paid, sometimes the payment gets recorded at the time it's processed and other times it gets recorded at midnight (manual payments like cash, check; credit card payments did not have this issue). This is pro...
Hello, We operate in Texas, which does not require a number to be issued on tax exempt certificates. However, Toast requires a number when ringing up an order as tax exempt.How can we bypass the number requirement?
Hi Toast team! Context: We already accept EBT/SNAP in Toast, but magstripe swipe isn’t supported on our terminals. Staff must use other entry methods (e.g., keyed/insert), which slows checkout and increases errors during busy periods.Request: Add EBT...
How do I get a sub-total to print on a receipt? I enter a $5 coupon and it shows the $5 coupon but not what the sub-total is.Debbie
Is there a way to charge a deposit for revenue rental through Toast Web without being at a point of sale machine? We do not have catering and event program
Hello,We utilize the credit tip audit during our shift reviews to verify manually entered tips. I only see the ability to turn this off or on, not to distinguish between manual and digital credit card entry. Can we signify which tips were entered man...
