Start new tab on table with "open" (paid not closed) checks

[ParkBarAtlanta]

High volume bar, seat yourself environment. During peak times a new party may be sat at a table prior to the first check/tab being fully closed (i.e. not closed with handheld and not tip adjusted with paper CC auth receipt). Cant seem to find a simple way to start a new check on this table when the next party has sat. Any ideas?

[Sydney042100 · Accepted solution]

Hey @ParkBarAtlanta 

We have a similar style of operation but with communal tables. There can be up to 10 people with different pre-authorized cards at one table sometimes. If you click the check that is already assigned -> then find "split"-> you will be given an option of a "+" button to start a new check. From here you can open that one table and swipe left and right to view the open tabs on that check. Hope this helped!

[Sydney042100 · Accepted solution]

Yes. Personally I have the FOH UI Option turned on to prompt the user when editing another persons check. It just shows a quick "customer is already being served by XXXXX, do you want to edit?". I attached the setting below.

 

[Sydney042100]

@rcmck Hey! It actually creates an entirely new check that can be treated as its own entity. I am attaching a video link showing the steps. You can even swipe a card to further separate the checks. You will see the initial check #48 and the new tab I created, #53. Video Demo 

Let me know if this clarifies this for you!

[ParkBarAtlanta]

Thanks to you both!