Tap Reader

[lmbc]

So we are new. We can only Pre-Auth a card by swiping. The "hockey puck" intert and tap reader does not function for pre-auth. It works only for Guest pay at our Guest Facing Display. Any Ideas?

[rcmck]

I think you need to set it to employee pay, under device setup, find the card reader, you can choose employee or guest pay.

[JVPzoom · Accepted solution]

Per Toasts pre-auth FAQ:

“Dip/tap tabs are not yet available for dual reader setups (including some guest-facing displays). Until that functionality is added, you will still need to pre- authorize on your Magnetic Stripe Readers (MSR) as a swipe when using a dual reader setup.”

[lmbc]

Thanks! I did not know that. Would that be a feature on the near horizon?

[JVPzoom]

On the horizon yes.  Specific timeline is unclear though.