Currently, our kitchen ticket printers print online orders and scheduled orders exactly the same way. And it becomes confusing for our cooks.
For example, the online deliveries print with a quote time on top, typically 1 hour from when they are placed, depending on how I set the quote time. The issue is, when a scheduled order is placed, the ticket looks almost identical to an online order. It prints the scheduled time on top but doesn’t specify it’s a ‘ scheduled order’.
A simple solution would be for all scheduled orders to print with the word ‘Scheduled’ on it. Letting the cooks and staff know that order has a specific due time, not just an estimated quoted time.
We’ve trained our staff to identify the scheduled orders and go back into the kitchen and use a sharpie to circle the scheduled time so the cooks know what’s what.
please let me know if there is a solution here.
