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Toast Terminal not allowing us to log in

Aaron123
Soup I

‎10-11-2023 07:15 PM

Hello! Has anyone ever encountered this? Our Toast terminal is in offline mode and does not have the correct date/time (it shows we are in 2020). It will not allow me to log in. I have already followed the steps to try and reset the devices date and time and it did not work. Any help would be appreciated. Thank you

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Nikhil
Community Manager
Community Manager

‎10-12-2023 07:35 PM

Hi there @Aaron123, sorry to hear you're having trouble with your terminal! Our Care team should be able to help you with technical troubleshooting. You can reach them via chat, phone, or email from this page!

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