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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

How do you handle online tips?

We have very differing opinions regarding online orders with tips. Because of the inconsistency of the number of orders we get on a given shift, we do not have one designated person to handle ALL of the go orders that come in online. Orders might be ...

KDS

How do i assign stations to a kds when installing in my kitchen. i have already assigned all menu items on where they need to go but when i mount my screens in my kitchens how do i log into that station after i log into toast 

Online ordering feature request

Hi ~ Not sure if this is the best place to do this but I'd like to put in a feature request to Toast that when online ordering is snoozed customers can still place future orders. I.e. I'm in Portland, OR & we had to close both of our stores due to ic...

Tip line

Hi newbie here again ! How can I add the tip line to the servers receipts so that the servers can print them out from the handhelds and give them physical papers to the customers . 

💥Toast Loyalty Customer Spotlight💥

Hey  Community!Interested in Toast Loyalty but unsure where to start? Check out this Toast Customer Spotlight on an Austin, TX pizza shop that uses Toast Loyalty and has seen a great return on investment!Want to learn more? Check out this 5-minute Ge...

Rob | Community Manager
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Reporting for a Modifier

We are new to TOAST. I am currently  building our menu, and I ran across something I can't figure out. For our sandwich Combos, I have a modifier for drinks. How do I ensure that the N/A Beverages, and Bottled Beers sold under those modifiers report ...

Menu Build Suggestion

Hello, I am trying to get a recommendation on how to set up my groups for my drink menu.  Currently, I have 3 menus, Liquor, Beer, and Non-Alcoholic.  Should I just add water, tea, soft drinks under non-Alcoholic?  Any other tips on building this par...

Resolved! credit card surcharge

How long until we see Toast provides the fix to add a credit card surcharge that meets all the different requirements. We are getting killed on processing fees since nobody uses cash anymore?

New POS experience, any positives?

So with the new POS launch a few weeks away, I was wondering if anyone had any positives from it I can share with my team? We tried it and went back to the classic POS pretty quickly. Things seemed more cluttered, especially on handhelds. I did like ...

tip amount notification on applepay payments

Hello, When we take apple pay payments on our handhelds, there's a notification that pops up when someone logs into the main station. If the check (table 14) belonged to server A, but server B logs in with his/her own passcode, they see the notificat...