‎05-07-2025 07:32 AM
Over the past week I've noticed changes being made in the back end that is affecting my business. First off, some products pricing was reset to random prices. For example, we sell muffins for $2.50 each but those muffins were set to $0.04, $0.05 and $0.06 respectively. Today, we noticed that tipping for online order were set to OFF. It's totally random and doesn't make any sense. We did not make these changes. Has anyone else experienced anything similar?
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Menu Building
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‎05-07-2025 10:36 AM
Look up 'Publishing Center - History' in the search bar of the back end. You might be able to narrow down when these changes are being made through that.
You might review your set up and security practices to see who has access to the back and quick edits. Are you using swipe cards and disabling POS access numbers for anyone who has access to the back end or quick edits? It only takes one rogue employee (or customer!) with a little privacy, spare time and creativity to gain access and wreak havoc...
1 REPLY 1
‎05-07-2025 10:36 AM
Look up 'Publishing Center - History' in the search bar of the back end. You might be able to narrow down when these changes are being made through that.
You might review your set up and security practices to see who has access to the back and quick edits. Are you using swipe cards and disabling POS access numbers for anyone who has access to the back end or quick edits? It only takes one rogue employee (or customer!) with a little privacy, spare time and creativity to gain access and wreak havoc...
