Toast Community

nbunda · 02-11-2025

An issue that causes so much confusion for our staff is duplicate rewards accounts that are created when a guest with an existing rewards account uses a gift card.The next time they try to manually add rewards, the staff will see the guest listed twi...

nbunda · 01-29-2025

Hey everyone, looking for some help with something I've never really tackled before - Cash tips.Currently, every week, for non-cash tips, we have an in-house tip aggregator that pulls the Payments report and the Time Entries report from Toast and cal...

nbunda · 12-12-2024

I’m a little surprised gift cards are not available as a payment option for Toast Catering & Events, neither on the back end invoices nor on the guest’s end for invoices or online ordering. I spoke with support and they said the engineering team has ...

nbunda · 12-11-2024

The platform release notes for app version 2.80 mention setting up Gift Card activation receipts.https://doc.toasttab.com/doc/relnotes/techReleaseNotes2_80.html#techRelNote280GiftCardActivationReceiptIt says there should be a blue banner on the Gift ...

nbunda · 09-25-2024

Consolidate Modifiers is a great option to have enabled for people who want double/triple the selected modifier (where duplicates are allowed), for example "2x Horseradish". The problem we've run into is that when combined with a pre-modifier, the pr...

nbunda

Toast uses the word "Refund" exclusively for payments that have been captured (including all cash payments). Typically with card payments, this happens at 4am. Until then, CC payments are still technically pending. Meaning, if you are trying to refun...

nbunda

Hey @AAnderson,This issue has definitely come up in the past for folks here at Toast, and I think what you're looking for would be considered a feature request. Toast has mentioned on their Toast Central article for delivery drivers that you can't to...

nbunda

I think you can take screenshots but I'm not sure there's a quick and easy way to get them off the device.I take all my screenshots/recordings for training materials using the BlueStacks Android emulator. A brief overview: you install BlueStacks on y...

nbunda

Hey Rebecca,For closing out the day, you won't be able to close an open check for the same day if it doesn't have a balance due of 0, usually only the case for checks that were entered and paid correctly.If you have open checks at the end of the nigh...

nbunda

Unfortunately nothing clean enough for my liking. I have a discount code set up for my BOGO combos, but it's really only for Kiosk users where we can have proper signage. It would technically work for online orders though.Aside from a promo code need...

Toast Community

User Statistics

User Activity

"Duplicate" Rewards Accounts because of Gift Cards

Tip Jar Cash Tips

Gift Cards as Payment for Catering & Events

Toast Gift Card Activation Receipts

"Consolidate Modifiers" UI Option doesn't retain pre-modifiers on printed tickets

Re: Refund button

Re: Toast Delivery Service

Re: Taking Screenshots for Employee Manual

Re: HELP just opened, can't close out

Re: Combo Meal Pricing