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$10 Credit Offered without consent

nessah81
Soup I

‎07-18-2025 08:26 AM

Our receipts are now printing with a $10 credit if paying with QR code. This was never authorized on our end. Any help on how to fix this and why it happened? TIA!

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5 REPLIES 5

Sdaniel
Community Ambassador

‎07-18-2025 05:40 PM

Hi,

One of the managers flagged this as well. I'm not sure why it was added, but I was able to get it removed quickly by reaching out to customer support. I was told there's no setting on our end to disable it, but the support agent was very helpful and resolved it promptly.

Sayra Daniel, Community Ambassador
Egg Harbor Cafe