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Invoice not in bank account

devilishwings24
First Round I

5 hours ago

Good Morning,

We are currently still in Test mode but we sent an invoice for an upcoming event and the customer paid it on Tuesday but it has not gone into our bank account.  Do we have to be live to receive the money?

 

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4 REPLIES 4

JoesButcherShop
Soup II

4 hours ago

No payments flow in Test Mode.  You must be Live.

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devilishwings24
First Round I
In response to JoesButcherShop

4 hours ago

Thank you.  We were not told this.  So once I go live then it will hit our bank account?

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JoesButcherShop
Soup II
In response to devilishwings24

4 hours ago

All Test Data is zeroed out when you go Live.  You will need to Invoice the Customer when you are Live.

Test Mode Overview

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devilishwings24
First Round I
In response to JoesButcherShop

4 hours ago

If I have already invoiced and the customer paid, will that customer not be charged and Will I have to reinvoice? 

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