Invoice not in bank account

[devilishwings24]

Good Morning,

We are currently still in Test mode but we sent an invoice for an upcoming event and the customer paid it on Tuesday but it has not gone into our bank account.  Do we have to be live to receive the money?

[JoesButcherShop]

No payments flow in Test Mode.  You must be Live.

[devilishwings24]

Thank you.  We were not told this.  So once I go live then it will hit our bank account?

[JoesButcherShop]

All Test Data is zeroed out when you go Live.  You will need to Invoice the Customer when you are Live.

Test Mode Overview

[devilishwings24]

If I have already invoiced and the customer paid, will that customer not be charged and Will I have to reinvoice?