01-09-2024 01:39 PM
Toast REALLY needs to have permissions follow the JOB, NOT the employee! This is one of the MOST frustrating parts of Toast (2nd being they took the option away to disable the search option with the new POS experience, which is causing major issues)!!!
01-09-2024 03:32 PM
We use Toast Payroll and tip manager, we cannot do that.
As far as the search option goes - if you have multiple items in multiple menus (example "coke"), when they search it, they end up ringing in the wrong from the wrong menu because they are searching it.
01-09-2024 03:46 PM
The search button is an issue because employees don't pay attention and search, click on first item that pops up, vs ensuring they are placing correct order.
01-09-2024 03:42 PM
Yes, this is so annoying! Then they accidentally clock in as "host" but are actually working as a server.
01-09-2024 03:45 PM
And them making the "search" button permanent is a total annoyance. I had ours disabled on purpose.
01-10-2024 09:02 PM
I contacted my team, and they plan to address the search bar issues!