05-31-2023 07:55 AM
Hello,
We occasionally receive charge backs from customers that order on line. Is there any way to challenge these or we out of luck?
2 weeks ago
I think this is ridiculous. I called the number on the account, and it was a fake number.
Toast needs to do more to protect its clients or give us tools to do so. We should be able to flag a phone number and email so they can't place orders on Toast platforms. And they need to make this easy for us and give us tools to protect ourselves.
I just called them, and they said they blocked the phone number and email from ever placing an order online on my page. They should give merchants this ability .
And I know this won't stop them because they can change their email again, but I think it will offer some deterrence.