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Cant view customer cases on Android Phone???

 

Anyone else not able to view their customer case updates on their phone (Android)?   I posted this issue to customer care and they told me to use a PC and not my phone.   Makes no sense why an android based company has a platform that is not compatible with Android phones...

 

Screenshot_20231118_195639_Chrome.jpg

1 ACCEPTED SOLUTION

rcmck
Dessert I

It's not android specific problem just mobile devices in general for some reason (Likely just salesforce being salesforce), a workaround for chrome is to force the desktop version by checking desktop in the chrome menu.

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1 REPLY 1

rcmck
Dessert I

It's not android specific problem just mobile devices in general for some reason (Likely just salesforce being salesforce), a workaround for chrome is to force the desktop version by checking desktop in the chrome menu.