do loyalty points expire

[BagelStation]

do toast rewards points expire

[rcmck · Accepted solution]

You can set a redemption limit though, that will  stop them from accumulating them all and then running up a huge tab.

[Cinven]

No they don't expire.  Customer CAN still rack up a ton of points.  My customers hoard their points and think it's funny or a game.  Our servers are trained to ask would they like use the points and they hold them.  But setting a redemption limit is not the answer either.  POINTS NEED TO EXPIRE!!!!  PLEASE! 

[Rob]

Hey @Cinven Thank you for your feedback! I have forwarded it to the concerned team. While there is a possibility that this feature may be added in the future, I was unable to find any information on its expected release date. At this time, the only option available is to manually adjust the amounts in bulk using Excel. Another option could be to limit the amount that can be redeemed at one time, so even if a customer has a large number of points, you can limit how many they can use at one time.