Our rewards program is doing something strange. I have attached a picture. A Guest came in and had over 800 points and redeemed 30 dollars. He now only has 41 points left after that transaction. When his guest receipt printed it stated at the bot...
Toast has become a major frustration for me when dealing with backend issues. As an MLM, I shouldn't have to waste time going through Tier 1 and Tier 2 support when they are unable to resolve my problems. Every time I call, I’m forced to repeat the s...
I can't reach anyone about my account. I opened a store without a pos system. I started this process a month ahead of time. Things started out GREAT!! After my onboarding session, that's when everything went south. Lack of communication, I apologize ...
We are trying to figure out a way to communicate with our rewards members. We only have email addresses for a small percentage of the guest who have signed up. We sign up all of our guests with phone number. Can anyone suggest a way to get More o...
Does starting a tab (as opposed to closing check upon order) lead to more sales and higher tip percentages? Is there a way to generate a report in Toast to track this information?
What has been customers reactions to passing along CC fees
Curious what the software monthly pricing is for toast handhelds? Originally I was told $25 per month per handheld, but now I’m being told $50 per month? That’s the same price as a terminal.anyone have any ideas what it’s suppose to be?
I have no idea if I’m in the right spot but there seems to be no where else that I’ve gotten into that can help. I’m a past employee of a restaurant and I just want to see my W-2. That’s it. I’ve logged in before and looked at paystubs and even separ...
do toast rewards points expire
I have a question, I just caught a server taking a payment from a customer for several cans of beer. They rang it up to get the total but then removed it before sending it, yet collected the money. I would not have caught it had it not been the end...
my name is Khalid just signed up with toast
SpoilerHi! My name is Avah and I work at a dairyette I love my job and toast makes my shifts more interesting.Hi! My name is Avah and I work at a dairyette I love my job and toast makes my shifts more interesting.
Hi glad to join
Good morning all. While looking for info on what POS system to use I saw that Toast offers templates for printed menus, but I can't find them anywhere now that I purchased the system. Does Toast offer printed templates or do I need to build my own?...
