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Emailing Rewards Members

KT
Soup III

We are trying to figure out a way to communicate with our rewards members.   We only have email addresses for a small percentage of the guest who have signed up.  We sign up all of our guests with phone number.  Can anyone suggest a way to get More of their email addresses?  Also, is there a way to easily send out an email to all rewards members reminding them that they have points and to come use them?  I know I can reach out to each of them individually, however we have over Four Thousand rewards members.  What do people do to engage with their rewards members?  Thank you!

2 REPLIES 2

josh212
Community Ambassador

Look on your payment report  a lot are there when customers email receipt

I don't know if you offer a birthday reward but if you do I would remind customers when they sign up to follow the link in the confirmation text to add their birthday to get the reward, they will also be asked to add an email address as well. Do you use e-mail marketing? If you do you can just choose the email list 'guests enrolled in loyalty' when starting a campaign.