Hi Toasters, HEADS UP TO LOYALTY USERS! I have our Toast loyalty program set up for the customer to receive a $10 birthday reward during their birthday month. I had a nice regular customer let me know that they had been able to use the $10 birthday r...
Since update to 2.79 Build 4 customers are getting the wrong value printed on their receipts, saying they unlocked a dollar value that is much higher than they actually have. I think I figured out what is actually happening, seems to be taking their ...
Anyone using Toast SMS Beta? How is it going?
I have a couple of customers this week that say they are not getting their points in their accounts. MY question is: do customers need to sign up for a new account at every toast vendor the visit? That would be a pain that I personally wouldn't ever ...
We often have to add missing reward points.When we do a search of Rewards Accounts on Toast Web, it can take up to 10 minutes or more. It just displays "Loading..." until it finds the account.Does anyone else experience this?We do have multiple store...
Just got TOAST at my coffee cafe. Previously, customers were able to reorder there favorite (daily) coffee drinks with a quick click of a button for their favorite order. Does TOAST offer something similar to this? It will recall their order but t...
Hello! I was wondering if anyone knows if Toast is planning on making an update to the QR codes on receipts for groups paying together. Right now the only option is to split the bill evenly, and while that is time efficient, for groups that have not ...
We are wanting to get a Restaurant Branded App that integrates with Toast. It looks like there are several options. Has anyone used any of these? And, if so, are there any recommendations?
Is there a way to add a rewards customer yourself on the back end?
Hello,I am in the Mediterranean catering and restaurant business in Austin, Texas. Last month we changed our POS system from Clover to Toast. Everything is going well now and we are getting a lot of orders from the Toast By Local app.I would also lik...
I manage 3 locations and our service model primarily uses tabs and we have set Toast to preauth for $.01. We constantly get calls back from customers about there being multiple charges on their bank statements. We try and explain to them that these a...
is there a way to have a promo code that does, in human terms, if you dine in and have a minimum say 25 $ purchase, that you can buy gift card(s) for 15% off ? How could this be set up ?
Hello I have visited several restaurants where when you use a gift card and have a remaining balance the customer will still be prompted to tip on the original balance. Is this possible in toast? I visited another restaurant using toast my bill was $...
I would like to be able to show the guest their itemized receipt and be able to interact with it at the payment level. Is it possible to make the itemized receipt page (Image 2) interactive? Or can you have the itemized receipt populate in (Image 3...
Is there an easy way to transfer all the emails I collected from users who wanted to join our loyalty program prior to launching toasts loyalty program?
