I was skeptical when we first introduced QR code ordering. I thought guests wanted a personal touch from servers, not another digital interaction—but curiosity won out.We cautiously tested it by having servers warmly greet guests, take their initial ...
I know I saw it brought up a while back. How can I ban a delivery customer from ordering? Unfortunately, we have had a few people we ask not to order, but still keep em coming. Thanks in advance!
Toast Community,We have noticed a significant uptick recently on online orders for our 9-unit group going to the wrong location and are wondering if anyone else has noticed the same issue, and if so, if you all were able to figure out a way to reduce...
You would think that Toast and Shopify would have an integration for Loyalty by now. I get that toast is pushing yet another half-baked ecommerce solution, but it will not be more powerful than Shopify. That there is not an integration from Toast bog...
Greetings,My guests are having an issue when trying to follow a Toast Experience Link to book the Experience. The issue seems to be specific to guests that have a Toast account and use the Toast app. When they click on the link to make a reservatio...
Hello! I have implemented the text to pay feature at some of our locations. However, I would like to know if there is a way in which these orders do not get fired to the KDS or Kitchen Printer until AFTER full payment has been received. I am aware th...
Is anyone else having trouble sending marketing emails to your customers when you want to through Toast? This changed back in September at some point for us. When we go to schedule our email It is now recommending we send out customer emails at midni...
I would like to set up a promotion for new loyalty members who sign up through SMS. The goal is to automatically provide them with a promo code that gives them a percentage off their bill (for example, 10% or 15%) as an incentive for joining the loya...
Hello I have visited several restaurants where when you use a gift card and have a remaining balance the customer will still be prompted to tip on the original balance. Is this possible in toast? I visited another restaurant using toast my bill was $...
Hello everyone! I am curious to learn more about how everyone programs their toast systems for happy hour. I recently changed how I priced my draft beer and I am using size pricing. I currently offer Pints, Talls, and flights for my different sizes ...
Hi everyone,W seem to encounter issues each time the branded mobile app is updated. Typically, when a problem arises, I open a case, it gets escalated to engineering, and it’s resolved, but with each new update, something else disrupts the customer o...
Is Toast developing a large kiosk? Similar to the size McDonalds uses? The current one is way to small!
For the Christmas season, I need to combine my 4 separate dining areas (rooms) in my restaurant into one area (room) for Reservations I can not find anywhere how to do this.I can be emailed at wade@toms-town.com Thank you wade
Toast Community,I am trying to figure out the best way to set up an automated email marketing campaign in Toast that would send an email to guests that haven't visited in 60 day and which includes an incentive like a Free Appetizer with Entree Purcha...
Hello,I want to Toast POS Software Integrate with WordPress Woocommerce Plugin. How can I integrate?
