I was skeptical when we first introduced QR code ordering. I thought guests wanted a personal touch from servers, not another digital interaction—but curiosity won out.We cautiously tested it by having servers warmly greet guests, take their initial ...
Is anyone else having trouble sending marketing emails to your customers when you want to through Toast? This changed back in September at some point for us. When we go to schedule our email It is now recommending we send out customer emails at midni...
I would like to set up a promotion for new loyalty members who sign up through SMS. The goal is to automatically provide them with a promo code that gives them a percentage off their bill (for example, 10% or 15%) as an incentive for joining the loya...
Hello I have visited several restaurants where when you use a gift card and have a remaining balance the customer will still be prompted to tip on the original balance. Is this possible in toast? I visited another restaurant using toast my bill was $...
Hello everyone! I am curious to learn more about how everyone programs their toast systems for happy hour. I recently changed how I priced my draft beer and I am using size pricing. I currently offer Pints, Talls, and flights for my different sizes ...
Hi everyone,W seem to encounter issues each time the branded mobile app is updated. Typically, when a problem arises, I open a case, it gets escalated to engineering, and it’s resolved, but with each new update, something else disrupts the customer o...
Is Toast developing a large kiosk? Similar to the size McDonalds uses? The current one is way to small!
For the Christmas season, I need to combine my 4 separate dining areas (rooms) in my restaurant into one area (room) for Reservations I can not find anywhere how to do this.I can be emailed at wade@toms-town.com Thank you wade
Toast Community,I am trying to figure out the best way to set up an automated email marketing campaign in Toast that would send an email to guests that haven't visited in 60 day and which includes an incentive like a Free Appetizer with Entree Purcha...
Hello,I want to Toast POS Software Integrate with WordPress Woocommerce Plugin. How can I integrate?
Hello,I help run a small retail shop, and we are just starting to use Toast. We would like to change the word 'Server' on the guest receipt to say 'Cashier' and change the word 'Rrdered' to say 'purchased'. Is this possible? I looked through all the ...
We have noticed several limitations when using Toast Offers, with one of the biggest ones being the ability to limit redemptions of an item-level reward to one per transaction.I was working on an offer that has worked well for us in the past: Free Ap...
I know where the link is for my Email Marketing Page but is there a way to edit that page? The Rewards sign up page looks good (and different formatting) from the EM page, which looks slightly outdated.
We are experiencing an issue where the Toast API is off from the Portal when comparing net sales within individual locations in categories like say 'Food' or 'Wine in the 'last week' period. The net sales data differs by a few dollars and up but it'...
We would like to have different Suggested Tip Percentages for Take Out/Online Orders than Dine In Orders. We have the suggested tip percentages of 18%, 20%, and 22% and these amounts are great for dining in, but are a bit high for Take Out orders. ...
