Linking Gift cards and Toast Loyalty: can the purchaser do this?

[bottletheory]

Hi All, 

When selling a physical gift cards, are purchasers given the option to associate that purchase w/ their existing Toast loyalty account? That would then imply that when the gift card is used for a purchase, that the points would accrue to the gift card purchaser, not the recipient using the card to pay for their check.

We sell most of our gift cards through our retail store, so as part of the POS payment flow customers can enter their loyalty account details or sign up for loyalty e.g. phone, email, which associates their purchase w/ their loyalty account. 

Just not sure if that same flow occurs for Gift card purchases. 

[au79teahouse · Accepted solution]

Short answer is no. When selling a "new" physical gift card, the card purchaser's information won't be linked to the new card sold. 

[HearthpizzeriaB]

I think it is very important to be sure that a gift card is in fact new and never issued. Otherwise you run the risk of it being linked to someone else's loyalty number.

[au79teahouse]

Definitely!

[ashokr]

True, ideally the customer should be able to add the gift cards to their account, when they checkout the basket the  system automatically applies.