Hello I have visited several restaurants where when you use a gift card and have a remaining balance the customer will still be prompted to tip on the original balance. Is this possible in toast? I visited another restaurant using toast my bill was $...
Hi All, When selling a physical gift cards, are purchasers given the option to associate that purchase w/ their existing Toast loyalty account? That would then imply that when the gift card is used for a purchase, that the points would accrue to the ...
I'm getting ready to order gift cards and am at the final stage of submitting but am wondering what the QR code on the back of the gift cards is. The preview that I have doesn't look like it's linked to any URL. Is the QR code on the preview simply...
We use Toast to run a summer season "soda bar" for our HOA community. We serve ice cream and a grill menu along with some merchandise. We are open from Memorial Day to Labor Day only. For years we have offered (and struggled with) allowing familie...
Currently we are experiencing an issue where when a guest orders an e-gift card from the Toast website, their payment gets captured but no balance gets loaded to the gift card and the card is not sent to the recipient.It's been happening for months. ...
Hi All, Does anyone know if there is a way for guests to pay with multiple gift cards online (Toast Local, Online Ordering, OPT) ? We have a lot of teachers with stacks of gift cards, however for online ordering it appears only one can be used. 1) We...
I would like to know if Toast gift cards can be added to Apple Wallet. I saw this feature mentioned on the introduction page, but I haven’t been able to find it.
Has anyone experienced issues with Guest Feedback when the guest pays with a gift card? Our terminals freeze when guests use gift cards and take forever to close out with the Guest Feedback option toggled on.
Hey,just wondering what people in the UK are using for loyalty as we don’t have access to the US loyalty add on. Any ideas would be appreciated. thanks
An issue that causes so much confusion for our staff is duplicate rewards accounts that are created when a guest with an existing rewards account uses a gift card.The next time they try to manually add rewards, the staff will see the guest listed twi...
is there a way to have a promo code that does, in human terms, if you dine in and have a minimum say 25 $ purchase, that you can buy gift card(s) for 15% off ? How could this be set up ?
Can gift cards function when toast is offline?
testing the e gift card online purchase and an error message states - card not authorized-card is valid -i have the digital payments set up and e cards activated.am i missing a step ?
We had our old/former gift cards from our Square POS system uploaded to be able to redeem/sell in Toast. At first, they were working. Now, we are no longer able to redeem or sell those cards. Please help.
Does anyone have customers that order multiple gift cards and want separate receipts to show how much money is on each card to place in their holder? Is there a way to get a separate receipt saying what's on each card without ringing each up separate...
