10-16-2023 03:17 PM
Do you know when Toast will allow multiple loyalty accounts on the same table number? If there are multiple checks on the same table, Toast will only allow one loyalty account.
10-18-2023 01:43 PM
If guests wish to earn loyalty points across multiple loyalty accounts on a single order, checks should be split. If the payment is split instead of the check, loyalty points will not accrue properly.
https://share.vidyard.com/watch/ketQGi6DgsGmrL1cA8eR5u?
https://central.toasttab.com/s/article/Splitting-Checks-by-Item-1492811097734
Hope these links help. But as far as I know the team member will need to split the order up.