cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Loyalty

Do you know when Toast will allow multiple loyalty accounts on the same table number? If there are multiple checks on the same table, Toast will only allow one loyalty account. 

1 REPLY 1

adamj
Community Ambassador

 

If guests wish to earn loyalty points across multiple loyalty accounts on a single order, checks should be split. If the payment is split instead of the check, loyalty points will not accrue properly.

https://share.vidyard.com/watch/ketQGi6DgsGmrL1cA8eR5u?

https://central.toasttab.com/s/article/Splitting-Checks-by-Item-1492811097734

 

Hope these links help.  But as far as I know the team member will need to split the order up.