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Tips in Mobile Order and Pay

EV_SEA
Soup III

I have just started looking into Toast Mobile Order and Pay.  We are a full service restaurant that may dedicate a small area (the kitchen counter during lunch for example) to utilize MO&P instead of an assigned server.  
Question is regarding tips.  According to setup documents, I have to use the Tip Percentages in the UI Options.  We use 20/22/25%.  I wouldn't want to suggest to customers dining in and using MO&P to tip that much.  I understand that they can select the "other" and key in a different amount of their choice but I feel that it's not a good look to present them with such high options up front.  Is there no way around this? MO&P wouldn't have its own customized tip UI options?

3 REPLIES 3

Rob
Community Manager
Community Manager

Thanks for reaching out! I believe this is possible but unable to confirm, I have reached out to my team for more info! 

Toast Mobile Order & Pay® FAQ



Robert Anderson, Community Manager
Toast

any word from your team?

Unfortunately, I did not receive any updates but after further investigation through the documentation it appears this would be a feature request. The article below lists all of the Suggets tip options that can be changed, and currently, it seems MO&P pulls from these settings. 

Manage the Guest Checkout Process

Screenshot 2024-11-25 at 3.57.27 PM.png



Robert Anderson, Community Manager
Toast