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Can I send a text to a guest without a KDS?

We do not have a KDS but want to text guests, can I still send a guest a text from the Orders Hub?

1 ACCEPTED SOLUTION

rcmck
Dessert I

Just need to turn these on, but you would just have to mark the orders ready yourself without the KDS.

order-ready.png

 

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2 REPLIES 2

Rob
Community Manager
Community Manager

Unfortunately, you need a KDS to let guests know when their order is ready, but I think you can send a welcome message to guests if you only have the Orders hub. I am not able to test it. 

Send Text Message When Order is Fulfilled



Send Text Message When Order is Fulfilled



Robert Anderson, Community Manager
Toast

rcmck
Dessert I

Just need to turn these on, but you would just have to mark the orders ready yourself without the KDS.

order-ready.png