08-18-2025 08:40 AM
Hi there,
Is it possible to configure a device- or menu-specific tip configuration?
We run a combined restaurant + retail store and for each purchase our customers are presented with our default restaurant tip-options, which doesn't make sense for a retail purchase.
They can decline to tip or select a custom tip, but it would be helpful to be able to configure the tip options at a device-specific level or even override at the menu level.
Thanks!
08-18-2025 12:37 PM
You can disable tipping altogether on specific devices under device setup
08-18-2025 09:08 PM
Thanks, good to know.
We want to keep tipping active, just use a specific set of suggested tip amounts for the device.
08-19-2025 12:08 PM
Ok, unfortunately not, only option for tip suggestions is to enable show tip suggestions in percentages and dollar amounts. If your retail transactions are typically under a certain value, in this example anything under $20 shows tip suggestion in dollar values.