We are trying to figure out how to execute the following: Our neighbor is a brewery, and they would like us to deliver food directly to their patrons. We plan to set up a unique QR code for each table in their taproom. Guests will scan the QR code to...
I have been trying to build my restaurant website, which is supposed to be a no-brainer process, to no avail. I've worked on the homepage with luck and then moved on to work on menu pages. I don't know if I accidently deleted what was pre-built or wh...
Has anybody had this issue before? We have another sticky label printer that doesn’t have this problem but this Epson-TM-L90ii is causing this issue.
I need advice on moving our wine club members to a Toast-driven membership or subscription program. We are trying to consolidate our systems. Is there an integration or part of Toast that allows us to charge a monthly subscription fee to customers of...
We have several hundred $ each week in uncollectible tabs that are the result of us doing a $25 Pre-Auth at Order then the order ends up being $100 and at closing the card declines. Why cant TOAST let us retry the card on file until it goes through? ...
I have spent hours on the phone with no resolve. Cases have been started and resolved without my knowledge or an answer.I you create a happy hour discount for a menu item group. Say Domestic beers. Two of the same beer only get 1 discount. One ta...
Hi there. We are new to TOAST. Still learning quite a bit. We currently have all our take out orders automatically printing to a receipt printer, which is what we want. The orders fire off to the Expeditor and Prep Station on their KDS. One request i...
Hi There, I hope this makes it to the right Team. We would like more options for Kitchen reports. Specifically, the ticket time detail report. Ideally, consolidate by check number so we can gain a true understanding of our ticket times. The reporting...
We are a tiki bar/restaurant on the water. We have toast Mobile Order and Pay for our boat slips and various chairs throughout our restaurant so that guest can order for themselves in these areas with servers helping this process. The issue were runn...
How do I do a paid in or a cash in now? I see the system is updated and I can't find the button I used before. Thanks
Hi Toasters!I am needing my Mobile Order & Pay to only be available during certain hours. But I can't figure out how to do that. Any advice??
Hi there,Is it possible to configure a device- or menu-specific tip configuration?We run a combined restaurant + retail store and for each purchase our customers are presented with our default restaurant tip-options, which doesn't make sense for a re...
I have a delivery customer that has made several fraudulent chargebacks that we have lost, but I'm considering pressing charges since we know she got the food (it was 5 deliveries to the same house, and my drivers know her by name). Does anyone know ...
Is there a report that can be run to show ONLY staff that have reached a certain number of hours by Thursday? Then, Friday and then Saturday?
