I am trying to help set up our Toast system to allow for better tracking of waste.
Currently, if for example a server rings in an item wrong and the kitchen makes that item but then the item also needs to be remade, we have the server re-enter the item and we discount it at 100% and mark it as a waste or remake. The rule is every item the kitchen makes must have a ticket with it.
Is this the best method and if not what other methods should we be doing?
I have looked at the food waste management options available but that doesn't seem to apply in these situations or maybe I just don't understand.
I can see using the food waste when a beer is mispoured. For example, the server rings in a sample and the bartender pours a full pint. We need to track that somewhere.
Thank you for any tips or suggestions you have.
