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Highlighting an Item is Confusing

rodeak
Soup III

Is anyone else confused about whether they are highlighting/selecting an item or de-selecting it based on the color? I am always uncertain of whether the item is being selected or not. The color can change based on whether the items have been sent to the kitchen or not or whether they are on hold. Is it just me? 

3 REPLIES 3

Hi we also have the same problem, I myself is contently double checking about those highlighted items whether if its properly selected or not. its a big problem on my part because we hold food items for main course. The highlight makes your believe that  you selected the items you wanted to hold/fire to the kitchen but soon you realize you did not so you have to go back and explain yourself to the kitchen staff that an item was left out or supposed to be included on the items that was sent. Bigger problem now is when busy times when 2 or more people are using the sending food to the kitchen at the same time.

Might want to try server course firing, and disable the server item firing

https://central.toasttab.com/s/article/Course-Firing-Options 

My staff hate this App by the way. may have to switch if this is not fixed