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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Assigning an enitre section to take out

we do an ungodly amount of carry out meals.  I have made an entire section of 50 tables to input the take out orders in.  The system is treating them as dine in.  How do I assign EVERY table in this section as carry out?  I do not want to have  to ma...

Inaccurate Sales by Day Part

I do not believe Toast accurately reports sales per service / day part data.  Recently I have started to look at our sales by time and do not agree with how Toast is reporting them.Our service hours are the following:Lunch 12pm-4pmHappy Hour 4pm-8pmD...

New update

Good afternoon, our tablets updated today and we do not like the way it looks. How can we go back to set up we had before ? thank you 

Printing Table Layout Floorplan

Does anyone know of a method to print out the tables and sections once designed on Toast? Copy, pasting, printing whole webpage does not work. Seems like a Print option should be available to post these for new servers or when table numbers get chang...

Specific menu online ordering link

So we have our Toast Online Ordering link but can we get a link to a specific menu  within our menus? Like we want to have people directed to one particular group of menus within our menu.  Does that make sense?  Our togo beer/wine for example? but d...

Resolved! KDS Duplicate Screen Option?

Is there away to connect a secondary monitor to the existing KDS to duplicate what's showing on the screen? The days that we are short an expo, or they are busy running food, the KDS is being turned back and forth for kitchen staff to see what's next...

Resolved! Manual credit card entry

How do you manually enter a credit card number for payment in the new toast experience? I spoke with two Representatives from toast and they could not figure it out.

Resolved! Epson L90 printer Issues

Hi everyone!One of our locations recently started having problems with their thermal Epson L90 printer, specifically when the label prints, it prints blurry. The manager of the location cleaned the printer, ensured the paper roll was set up correctly...

Future Orders for Holiday Meals

Is there a way to allow customers to place an online order (future order) for pickup on a specific date in the future (day before Thanksgiving and day before Christmas), and only for certain menu items?  I plan to start taking pre-orders for Thanksgi...

Declining Cards

Hello all we have had some issues with people starting tabs in which we keep the cards but at the end of the night after they have left whether the card is locked or no funds available it declines and now i am stuck with an unpaid order. Any suggesti...

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