Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Resolved! Toast Gift Card Activation Receipts

The platform release notes for app version 2.80 mention setting up Gift Card activation receipts.https://doc.toasttab.com/doc/relnotes/techReleaseNotes2_80.html#techRelNote280GiftCardActivationReceiptIt says there should be a blue banner on the Gift ...

Resolved! New Kiosk UI having problems with Gift Cards?

Is anyone else experiencing issues with Gift Cards using the New Kiosk Experience?I've been getting reports of Kiosk screens freezing and getting stuck on the "Payment Processing" screen after customers try to use their Gift Card to pay.This appears ...

Catering and Events Pro- Online Orderings

Does anyone have suggestions on how to use online ordering within Catering and Events Pro but NOT have orders auto-accepted?   We want folks to be able to put in all the details of their contact info, items to order, timing/date of event but want a f...

Seat positions

I am about to start with Toast and I am having problems with seat positions. First, my waiters deliver DRINKS, so I would like to have Seat positions MANDATORY for food ONLY. Is it possible? Same problem for BAR seats.Second... Sometimes I need to ma...

Issue with required phone number for takeout

Not sure if I'm misremembering but I don't believe it was possible to skip the prompt for phone number on takeout orders, since 2.80 it seems you can just hit continue and bypass the number entry.  Anyone else having this problem? Or was it always th...

Resolved! Pay Out Reporting

I'm trying to find a report that shows me all paid out categorized by payout reason.  I cant find anything.  We often pay our musicians that play on sit cash, and do a pay out.  I'm trying to track the expenses for Entertainment.  Where might i be ab...

Print discount comment

We have a discount set up for 'Employee Meal' with a discount reason and comment required, with the intent that the comment is the name of the recipient of the employee meal.  This is mostly working for us, but the Discount Reason/Comment doesn't pri...

Online gift card sales

We are currently integrated with Swipe-It to sell gift cards online.  We are trying to transition to only using Toast for our gift card sales.  My question is, once I remove the 'swipe-it' link from our website, can I now add a 'toast' link for guest...

KT | Soup III
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