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Issues setting up BOGO Offer

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ritachick1
Soup II

4 weeks ago

I am trying to setup a discount "Buy 2 Entrees, Get One App Free."  Following the instructions in the tutorial (https://doc.toasttab.com/doc/platformguide/adminDiscountsConfigureBogo.html),  I have added the menu groups for the required purchase and the require menu group for the free item.  At the bottom of the page, under the advanced settings, I have changed the required to "2" and the get to "1".   When I save the settings, everything seems fine.  However, when I double check the settings, the required number has changed to "1".  If I change back to "2" and try to save again, I receive an error stating "Max Quantity must be greater than or equal to Min Quantity."  

sample 4.jpg

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ritachick1
Soup II
In response to Rob

4 weeks ago

There was a coding bug.  Beyond that, I'm not exactly sure what the issue was or how it was resolved.  The engineering team worked out the issue.  Now, I have been able to add my necessary entrees along with the free item choices.  I can now set the required number and the free number as needed, the correct way.  

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ritachick1
Soup II

4 weeks ago

Hello everyone.  Thank you for all of the feedback.  The Care expert and an engineer have been working on this for us.  They have resolved the issue.  Now, we are trying to get the settings to work with "Offers."

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