Issues setting up BOGO Offer

[ritachick1]

I am trying to setup a discount "Buy 2 Entrees, Get One App Free."  Following the instructions in the tutorial (https://doc.toasttab.com/doc/platformguide/adminDiscountsConfigureBogo.html),  I have added the menu groups for the required purchase and the require menu group for the free item.  At the bottom of the page, under the advanced settings, I have changed the required to "2" and the get to "1".   When I save the settings, everything seems fine.  However, when I double check the settings, the required number has changed to "1".  If I change back to "2" and try to save again, I receive an error stating "Max Quantity must be greater than or equal to Min Quantity."  

[www]

This appears to be a bug in Toast, as I also recently encountered it and was unable to fix it.

The only thing I could do was create a brand new discount.

I have not had time to submit a ticket as I wasn't sure if this was my issue or Toast's, but looks like I can refer them to this post now.

[ritachick1]

I have submitted a ticket and have an expert as well as our RSM working on it with the development team.  Hoping this is resolved soon.

[Rob]

If you would like, feel free to post the ticket here, and I can keep an eye on it as well! 

[ritachick1]

Hello everyone.  Thank you for all of the feedback.  The Care expert and an engineer have been working on this for us.  They have resolved the issue.  Now, we are trying to get the settings to work with "Offers."